Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
20. Oktober 2023

i had issue, and i could not see my product. from the support team solved the problem in 10 minute, it is the fastest solving problem ever i saw!

LastfoRA
Vereinigtes Königreich
3 monate mit der App
DSers hat geantwortet 22. Oktober 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. Mai 2023

Exceptional Support from Dser's Eden: A True Problem-Solving Prodigy!
Review:
When it comes to customer support, there are certain individuals who go above and beyond the call of duty to ensure your satisfaction. Eden, from Dser support, is undoubtedly one such shining star! I had the pleasure of experiencing his extraordinary service firsthand, and I must say, I am thoroughly impressed.

From the very beginning, Eden's approach exuded warmth and professionalism. He attentively listened to my concerns and made me feel valued as a customer. What truly set him apart was his unwavering dedication to resolving the issue at hand. Eden spared no effort in patiently guiding me through the troubleshooting process, going step by step until we found the solution together.

Throughout our interaction, Eden displayed remarkable expertise and an exceptional ability to communicate complex technical concepts in a clear and concise manner. He understood the problem from various angles, providing me with insightful suggestions and customized solutions. It was evident that he possessed an in-depth knowledge of the product, leaving no stone unturned in his quest to resolve the issue.

But what truly impressed me was Eden's unwavering commitment to ensuring my complete satisfaction. He remained by my side until the problem was completely resolved, going above and beyond the typical boundaries of customer support. His attentiveness, patience, and genuine care made me feel like a valued partner rather than just another customer.

In today's fast-paced world, it's rare to come across such exceptional support. Eden is a true gem, representing the epitome of customer service excellence. His dedication, expertise, and problem-solving prowess have left an indelible impression on me.

If you ever find yourself in need of assistance with Dser products, look no further than Eden. With his unparalleled support, you can rest assured that your concerns will be addressed promptly and with the utmost professionalism. Eden has set the bar high for what exceptional customer service should be, and I am grateful to have had the pleasure of his assistance.

Thank you, Eden, for your outstanding service. Your commitment to customer satisfaction deserves the highest accolades. Dser is fortunate to have such a remarkable individual on their support team. Kudos to you, and keep up the incredible work!

Track and Find
Vereinigte Staaten
10 monate mit der App
DSers hat geantwortet 1. Juni 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13. Oktober 2023

Amazing services. Any possibilites to automate the job.
And the support it's amazing.

Presente Shop
Brasilien
5 monate mit der App
DSers hat geantwortet 15. Oktober 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. November 2023

Great, I was in a pickle today, being a newbee, and Nephele was great. Thank you

Dorcas Fashion Academy
Gibraltar
Etwa 2 monate mit der App
DSers hat geantwortet 16. November 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23. August 2023

I literally just started testing dropshipping products last week. First product bombed, no sales. Today I had 3 sales and was so lost as to why I couldn't get it fulfilled I almost just refunded them. I was having an issue that no youtube vids or google could help me solve over a few hours. I contacted DSers support and Isak was super cool! He looked at my account, found out what the problem was and in like 10 minutes he explained to me the whole process. I just now got the 3 customers products paid for via DSers. Thanks Isak! I almost refunded them! lol

San Lucia Shoppe
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 24. August 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. Juni 2023

I had no idea how to process orders from my store to Dsers. Selena helped this newb figure out how to fix the issues with my previous orders and send the current ones. Selena needs a raise! She rocks!

Art for Heathens
Vereinigte Staaten
Mehr als ein jahr mit der App
DSers hat geantwortet 27. Juni 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22. September 2023

I would like to thank Via, she was very quick to respond, very friendly and informative, she solved my problem quickly, such a great person, thank you very muchhh Via.

Tanta Coisa
Brasilien
Mehr als ein jahr mit der App
DSers hat geantwortet 25. September 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12. Mai 2023

It is a clean site with a flawless look, and someone without any technical background would definitely appreciate it...Best Customer Services

SachinKonde L.L.C
Vereinigte Staaten
Etwa ein jahr mit der App
DSers hat geantwortet 14. Mai 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. Juni 2023

I have a plan for the summer that would have broken down if it wasn't for the time and guidance i received. All was explained well even though majority was done for me which i did not mind because i was in a rush. Almost done the impossible :)

A2Z2MECO
Vereinigtes Königreich
Mehr als ein jahr mit der App
DSers hat geantwortet 27. Juni 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. Oktober 2023

I had a pretty woman that helped me fast with every question I asked her. So I will give a Five stars to her)

Pure Pristine
Belgien
Etwa 2 monate mit der App
DSers hat geantwortet 18. Oktober 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team