DSers‑AliExpress Dropshipping , 25.282 Rezensionen
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eu adorei o atendimento da Irene, ela resolveu meu problema rapidamente! estou muito satisfeita com ela! Muito obrigada
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Eden, thank you for your help, I now know a little about how some things work, thank you for your support.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Isla helped me resolve some minor issues with an order I had, I no longer have the issue with Isla's help. Isla was quick to help and respond to help with my issue. I am satisfied.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Alice
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
They promised to refund but didn't keep the promise. Their customer service was frustrating, as I had to engage with multiple agents regarding the same issue. Each time, I had to reiterate and explain my query repeatedly. It was a disappointing experience.
Hello,
Thank you for taking the time to leave your feedback.
We have checked our database, and your ticket is still in progress, it is number #24088.
We have marked it as urgent, and your refund is underway. It may take some time for refund to be processed, but rest assured, we will try our best to ensure you get your refund as soon as possible.
Please drop our customer services team a message via on any below methods for an update on your ticket.
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Zoe was super efficient and quick helping me to solve an issue. I am impressed with Dsers customer service. Thank you so much Zoe =)
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I'm more than satisfied with DSers, The customer support team is doing a fantastic job, they replied in like 2 minutes and everything was on point. Assistant Una really saved me and did everything to solve my problem with order fulfillment, everything was on point and done quickly. Una if not you I don't know how I'd solved my problem. Thanks very much !!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
What a GREAT job my support rep Nephele did today. The job took HOURS and I was never made to feel hurried, or stupid, or . . . anything but good!
Excellent, excellent work and professionalism, not to mention kindness! THANK YOU again, Nephele!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Bruna help me today by fixing en error code on impart, and checking to make sure nothing was lost, i really appreicated her help for that and i wish the best lock of to her! keep it up!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
alice did a wonderful job assisting me with my issue. being new to the experience she ensured that the experience was not ruined right off the bat. problem was resolved within a timely manner and I can get back to selling :).
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team