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Dropshipping can be stressful but DSer's 24/7 customer service is very helpful. Ralla especially was able to help with my technical problem very quickly and efficiently. This makes my job much easier, thank you!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excellent travail Maria vraiment adorable merci beaucoup pour ton soutien
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
thanks Rita i solve my problem very quickly . Thanks Rita :)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Chloé
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
This app is so so useful, I've been using it for months and today I had an issue, I'd not imported a product properly and the support team were AMAZING, helped me immediately with handy screen grabs and they were so polite didn't make me feel like an idiot, which was very much appreciated! Love this App and love the support team. Thank you so much for your help today.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Review Title: Exceptional Service and Problem-Solving by Alice at Dsers
As someone who is deeply involved in the e-commerce and affiliate marketing sector, I understand the critical importance of seamless integration and functionality in our digital tools. Recently, I encountered a perplexing issue with my two AliExpress accounts while managing my Shopify store. One account was efficiently sending products to the import list, while the other stubbornly refused.
In this moment of frustration, Alice from the Dsers support team emerged as a beacon of hope. Her patience was unparalleled, a quality that instantly eased my stress. It was not just her calm demeanor that impressed me, but her deep understanding of the system and her eagerness to dive into the problem.
Alice walked me through each step with the utmost patience, ensuring I understood the process and felt comfortable with the actions being taken. Her technical expertise shone brightly as she meticulously untangled the issue, displaying a commendable level of professionalism and knowledge.
What truly set Alice apart was her genuine care for my situation. She was not just resolving a technical glitch; she was helping a fellow human being find their footing in the often overwhelming world of online business. Her helpful nature didn't just resolve my issue; it also provided me with valuable insights and a better understanding of how to manage similar situations in the future.
In conclusion, my interaction with Alice was more than just a customer service experience; it was a learning journey. Her helpful, patient, and skilled approach not only solved my immediate problem but also enhanced my confidence in managing my e-commerce platforms. Alice is a true asset to the Dsers team, and her exemplary service deserves recognition and applause.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Eu gostei muito do atendimento, a atendente Sandy não desistiu de mim e do meu problema até resolver, recomendo!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Many thanks for the quick and efficient help with my Shopify store and AliExpress dropshipping. Overall, I am very satisfied with the service and would rate it a solid 5 stars.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer service
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rita was amazing, she helped us very fast and solved all the problems! Very satisfied with her. Thanks Rita :)
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team