Rezensionen (26.008)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
23. Oktober 2023

I was extremely pleased with the assistance I received from Serein. She was incredibly helpful and efficient in resolving my issue. Serein demonstrated deep knowledge and skill in the relevant field, giving me confidence that I was dealing with someone highly qualified.

Serein was also very patient and explained every step of the process clearly and comprehensively, which made problem-solving much easier. Furthermore, she was very attentive and respectful throughout the interaction.

I am very grateful for Serein's assistance and wouldn't hesitate to recommend her to anyone in need of help in her area of expertise. She definitely made a difference and made my experience much more enjoyable.

Once again, thank you, Serein, for the excellent service!

Home Fresh Store
Brasilien
3 monate mit der App
DSers hat geantwortet 25. Oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30. November 2023

This is my first time ding dropshipping and i had trouble with my first orders i had some questions and reached out via messenger and got a response immediately from Marshal they were very patient and imformative and walked me through the whole process thank you so much !!!

Pretty Mama Club
Vereinigte Staaten
19 tage mit der App
DSers hat geantwortet 3. Dezember 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5. September 2023

i'm really happy with Dsers. I've been using this app since 2021 and there is nothing to complain about it. I totally recomend Dsers to anybody who wants to start Dropshipping using aliexpress as a suplier.

Brasil Tendências
Brasilien
Fast 3 jahre mit der App
DSers hat geantwortet 6. September 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. Oktober 2023

Had a very good experience with Sylvia! She was very helpful and was replying to all my question very fast and professional I highly recommend working with this team they are very nice people.

Ivendo
Vereinigte Staaten
6 monate mit der App
DSers hat geantwortet 29. Oktober 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. Januar 2024

Sandy, extremamente rápida e atenciosa, me ajudou com tudo que precisava.

Dadilu Shop
Brasilien
3 monate mit der App
DSers hat geantwortet 15. Januar 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. November 2023

Very helpful. Isak gave me all of the information I needed and he was very patient with me as I was a beginner. I feel a lot more confident now thanks to him!

Aswei
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 16. November 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

9. März 2024

Vielen Dank (Lennon) für das sehr nette gesprich und das ausführliche Erklärung mit Screnshots :)

ASAS
Deutschland
Etwa ein monat mit der App
DSers hat geantwortet 10. März 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. Juli 2023

Nice and convenient app for dropshipping. What I like the most is the friendly customer service. Quick and to the point to solve any problem I have encountered. I'm very happy with this app overall :)

Iner Beat
Polen
Mehr als ein jahr mit der App
DSers hat geantwortet 9. Juli 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. Oktober 2023

I got my first order today for my store agothicuniverse.com & I could not figure out how to upgrade the shipping. I was freaking out but I went to the DSers Chat & Sylvia helped me! She was fast & was able to fix my problem so I could fulfill my order! I'm so happy now! I can't thank Sylvia enough. I first tried going through Ali Express chat but they just told me to cancel the order & didn't know how to fix the shipping but Sylvia sure did!! A++++++++++++++++++++ Kindest Regards, Luna

A Gothic Universe
Vereinigte Staaten
Etwa ein monat mit der App
DSers hat geantwortet 23. Oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. Dezember 2023

Thank you for help. I am very happy now.

My Store
Estland
3 monate mit der App
DSers hat geantwortet 17. Dezember 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team