Rezensionen (26.030)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
27. Juli 2023

Was frustrated at first learning about the platform but then had help from Lucas in customer support team. 5 star service. Helped to solve my issues and gave me clear information from the start. Keep it up - Thanks!

TrendCove
Vereinigtes Königreich
Etwa 2 monate mit der App
DSers hat geantwortet 31. Juli 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. November 2023

Eden at customer support was fantastic. Had some issues with paypal tracking and he resolved it. Very attentive.

goshavyco
Vereinigtes Königreich
Mehr als ein jahr mit der App
DSers hat geantwortet 26. November 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14. September 2023

I am thrilled to give DSers a glowing 5-star review! Their customer support team deserves immense praise for their lightning-fast response and exceptional assistance. When I encountered an issue, their support team was on it in no time, addressing my concerns with utmost professionalism and competence. Their prompt and effective help turned what could have been a stressful situation into a seamless experience. DSers' commitment to their customers is truly commendable, and I wholeheartedly recommend their services to anyone seeking top-notch support and efficiency. Thank you, DSers, for going above and beyond to assist me!

ModernIQ
Vereinigte Staaten
4 monate mit der App
DSers hat geantwortet 18. September 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22. Juni 2023

No matter when I ask and write to their customer service, they are always online to help. This time it was Via, who helped me solve many of my requests and incredibly fast. I want to thank you and your colleagues for amazing job! Cheers!

True Gaming Zone
Tschechien
6 monate mit der App
DSers hat geantwortet 27. Juni 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. Juli 2023

After some minor problems with finding a capable fast contractor, Sylvia helped me on messenger in a few minutes and finally I can move again in this little business. Thank you again Sylvia :)

Radosť doma
Slowakei
7 monate mit der App
DSers hat geantwortet 19. Juli 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

7. August 2023

5-Stars because their isn't a million!! This was the most enjoyable and helpful and EASY interaction with a customer service rep EVER!!! I only wish I had more problems!! Excellent is an understatement!!!

K. Nicole Beauty
Vereinigte Staaten
Etwa ein jahr mit der App
DSers hat geantwortet 10. August 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Bearbeitet am 29. Dezember 2023

Hello, I want to thank Emma for the great service. All the problems were able to be resolved. She is very helpful. Thanks again.

Ofir Seven
Schweiz
Mehr als ein jahr mit der App
DSers hat geantwortet 12. Oktober 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. August 2023

I recently had the pleasure of experiencing outstanding service from both the DSers platform and one of their remarkable customer service employees, Cynthia. As an e-commerce entrepreneur, streamlining my dropshipping business operations is crucial, and DSers, along with Cynthia's assistance, has truly proven to be a game-changer.

First and foremost, DSers has revolutionized the way I manage my orders and products across multiple platforms. The platform's user-friendly interface, seamless integration with various e-commerce platforms, and efficient order processing features have significantly enhanced my workflow. It has not only saved me precious time but also improved accuracy in order fulfillment.

However, what truly sets DSers apart is the exceptional customer service provided by Cynthia. From the very first interaction, it was evident that Cynthia is not only highly knowledgeable about the platform but is also deeply committed to ensuring the success of her clients. Her willingness to go the extra mile in addressing my queries and concerns has left an indelible impression on me.

Cynthia's dedication to providing timely and personalized support is commendable. She exhibited patience in guiding me through the setup process, offering insightful tips and strategies tailored to my business needs. Her prompt responses, whether through email or live chat, reflect her dedication to ensuring a smooth experience for DSers users like me.

I must also highlight Cynthia's professionalism and empathetic approach. She didn't just assist me with technical issues; she took the time to understand the unique challenges I face in my e-commerce journey and provided guidance that extended beyond the DSers platform itself. Her proactive problem-solving skills truly set her apart as a customer service expert.

In conclusion, DSers has exceeded my expectations as a dropshipping management tool, and Cynthia's exceptional customer service has been the cherry on top. Thanks to DSers and Cynthia, I now feel more empowered and confident in managing my e-commerce operations. If you're seeking a reliable, efficient, and user-friendly platform for dropshipping, coupled with exceptional customer support, look no further than DSers and the incredible assistance provided by Cynthia. Kudos to the DSers team and a heartfelt thank you to Cynthia!

legion
Australien
3 monate mit der App
DSers hat geantwortet 15. August 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. Juni 2023

Today I was in need of help and I was fortunate to have Isak help me. He was so patient with me because I am not computer savvy. He walked me through every step with pictures and arrows and spent a good amount of time with me fixing my problem and I can't be any more grateful for everything he has done for me. He is a great asset to your team.

Thank you
Rachel

shopgadgetsandgearhere
Vereinigte Staaten
6 monate mit der App
DSers hat geantwortet 28. Juni 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Bearbeitet am 22. November 2023

I appreciate ISAK for providing a user-friendly interface and clear instructions. It made the whole process seamless and easy to follow. Thanks! Whoop Whoop!

And at 2nd time I appreciate Raphael for providing friendly and clear instructions. It made the whole process seamless and easy to follow.

PetFindsUSA
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 12. November 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team