Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
8. März 2024

Hi I had trouble mapping my shopify product and Olivia helped me step by step and resolved the problem in a few minutes. She was courteous, prompt, knowledgeable and really good. I give her lots of credits and thank her for her help

ModernGadgetStyle
Vereinigte Staaten
24 tage mit der App
DSers hat geantwortet 10. März 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. April 2024

Holly, very fast and professional in answering all the questions I need. I hope the service continues to be this way. Love your service❤️

Polar Dinosaurs
Kanada
Etwa 2 monate mit der App
DSers hat geantwortet 17. April 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. Februar 2024

Sandy did a marvelous job and helped me within minutes with all my problems. She was always kind, nice and supportive. i can definately recommend.

Waldhaus
Deutschland
3 monate mit der App
DSers hat geantwortet 21. Februar 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16. März 2024

Using Dsers for my Shopify store has been transformative. It simplifies dropshipping management impressively, making product and order handling as efficient as it gets. Beyond the app's features, the customer support, particularly from Adele, has been exceptional. Her timely, insightful, and friendly assistance has greatly enhanced my experience. A big thank you to Adele and the Dsers team for their fantastic work and for making my ecommerce operations smoother and more productive.

O.TWO.O Cosmetics
Vereinigte Staaten
18 tage mit der App
DSers hat geantwortet 17. März 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27. Februar 2024

I recently had the pleasure of being assisted by Sally, and I must say, it was an outstanding customer service experience. From the moment our interaction began, Sally demonstrated exceptional professionalism, kindness, and expertise.

Bebê Amado
Brasilien
5 monate mit der App
DSers hat geantwortet 29. Februar 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. April 2024

There was a problem with the status of my order - Rita was very quick to help, thank you!

HOME WIZARD SHOP
Polen
Etwa 2 monate mit der App
DSers hat geantwortet 6. April 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. April 2024

The program, super, and the operators too, I had problems with payment, but Lina helped me a lot, the issue was resolved, thank you

Gaw-Meow
Ukraine
3 monate mit der App
DSers hat geantwortet 18. April 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21. März 2024

Rin was very prompt in her replies and was able to address my issues. Good customer service from her

EsLyfe
Singapur
Mehr als ein jahr mit der App
DSers hat geantwortet 24. März 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15. April 2024

Hi I talked with someone named Wendy she understood my problem and was able to help me right away with step by step instructions.

Custom Styles Buy Pam
Vereinigte Staaten
Etwa ein monat mit der App
DSers hat geantwortet 16. April 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. Februar 2024

I have a issue with DSers payment for a order, I contacted DSers via FB messenger and I was contacted immediately and solve the issue very fast, I really appreciate the person behind the screen for your service, you just made my day.

craftyhomeco
Singapur
Etwa ein monat mit der App
DSers hat geantwortet 25. Februar 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team