Rezensionen (29.783)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
9. November 2023

I was having a lot of difficulty with my store and Isla tremendously helped me overcome those issues. I appreciate the kind, helpful person they are and would definitely recommend them. I am extremely satisfied with the excellent customer service.

M&N Beauty Store
Trinidad und Tobago
Etwa 2 monate mit der App
DSers hat geantwortet 12. November 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2. Dezember 2023

I worked with Irene who helped resolve my issue on the backend very quickly. Be sure to reach out to support if needed!

The TrioBall Maker
Vereinigte Staaten
4 monate mit der App
DSers hat geantwortet 3. Dezember 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Bearbeitet am 17. April 2024

It was a pleasure working with Neva, she is so knowledgeable, experienced and friendly, i am pleased with her customer service. she is great with human relation and i can't thank her enough for her help

Terranet Store
Vereinigte Staaten
2 monate mit der App
DSers hat geantwortet 14. April 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. Januar 2024

I had a tech problem and turned to Dsers support. in less than 30 sec I got a reply and super-woman over there fixed everything in less than 5 min. Legendary support. Simple, quick and effective!

StyleSnap
Israel
6 monate mit der App
DSers hat geantwortet 15. Januar 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6. Mai 2024

Irene was wonderful! she helped me fix everything! Very helpful!

Biohakt
Vereinigte Staaten
7 tage mit der App
DSers hat geantwortet 8. Mai 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. März 2024

I have some problems with payment in Ali, and Isak from dsers team helped me , sent me all steps via screenshots, great work, thank you

MiniMagic
Frankreich
5 monate mit der App
DSers hat geantwortet 10. März 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18. Mai 2024

Literally can't even be used

Nest Essentials
Vereinigte Staaten
4 monate mit der App
DSers hat geantwortet 20. Mai 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

27. Januar 2024

I just started my dropshepping company and I had many confusions related to fulfillment and shipping method, but when I started to doing mail so, I got a prompt responses from Aurora and Aimee. They helped me a lot by sending screen shorts and deep explanation. I would like to grow my business in area where a support team like this works quick and friendly. Thank you soo much

ticklemo.com
Kanada
26 tage mit der App
DSers hat geantwortet 29. Januar 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11. Februar 2024

Fantastic service, helped me a lot on how to solve many problems that would have taken me two days alone. I couldn't have had better service. Best customer service ever

My Store
Irland
3 monate mit der App
DSers hat geantwortet 16. Februar 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. Dezember 2023

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
Australien
3 monate mit der App
DSers hat geantwortet 3. Januar 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team