Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. August 2023

Cynthia was amazing, she helped me extremally fast with all the enquires i had. Highly recommend her service. Dsers services has been fantasts!

KiddieKorner
Australien
2 monate mit der App
DSers hat geantwortet 20. August 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7. Mai 2023

Je n'ai pas l'habitude de donner des avis, mais pour être honnête, je voulais vraiment prendre le temps de vous remercier très chaleureusement, car je suis très satisfaite du service client DSers de "Neva".
Après une mauvaise manipulation sur mon site de commerce électronique, j'ai contacté le service clientèle et après quelques minutes, ils m'ont sorti d'une très mauvaise situation. Ils méritent plus que 5 étoiles. Vraiment un GRAND MERCI !

I don't usually give reviews, but to be honest, I really wanted to take the time and thank you very highly, because I am very satisfied with the DSers customer service of "Neva".
After a bad manipulation on my e-commerce site, I contacted the customer service and after a few minutes they got me out of a very bad situation. They deserve more than 5 stars. Really a BIG THANK YOU !

ADEZA
Neukaledonien
Etwa ein monat mit der App
DSers hat geantwortet 7. Mai 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. Juli 2023

Really helpfull person, got all the information i needed to work on my webshop! Thank you for the fast support!

eeona
Schweden
5 monate mit der App
DSers hat geantwortet 16. Juli 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. August 2023

Had the most helpful experience with Irene, we had made a few errors with processes for our first store, and she was able to resolve all our issues in a timely and helpful way. So responsive and answered all our questions! Thank you so much Irene, you made an overwhelming task, so easy. Thank you!

Tiny Tiger
Australien
Etwa ein monat mit der App
DSers hat geantwortet 27. August 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. Juni 2023

I am new to Dsers and needed some help. I spoke to Raphael at customer services was very helpful. He went above and beyond to help me figure out Dsers shipping process.

TrioneProduct
Vereinigte Staaten
5 monate mit der App
DSers hat geantwortet 5. Juni 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18. Juli 2023

Great app. The best one for dropshipping easily. And great service if you need help! Thanks Selena !

Gode Toi
Frankreich
Etwa ein jahr mit der App
DSers hat geantwortet 19. Juli 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30. August 2023

Sandy was great, she helped me solve my shipping and tracking problem with very little effort and explained how to avoid issue in the future.

Birdie or Bust
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 3. September 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10. November 2023

Ótimo suporte, todas as vezes que precisei sempre estiveram lá e me ajudaram. Agradeço principalmente a Sandy pela paciência e eficiência.

Norestershop
Brasilien
3 monate mit der App
DSers hat geantwortet 12. November 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7. September 2023

Good APP! Tried their Customer service which was good! Lily on Customer service was great and helped out!

Recommend!

Von Essen of Sweden
Schweden
Etwa ein monat mit der App
DSers hat geantwortet 11. September 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12. Juni 2023

Today i contacted the dsers support team trough messangers because i had a problem regarding a order. I was lucky enough to talk with Neva! My problem was solved in no time. Knowing that people like Neva are here to help gives me confidence and reassure to continue working with them. Thank you again Neva, great and quick support and very kind too, you were able to understand my problem and solve it instantly!

ToysRanch
Italien
15 tage mit der App
DSers hat geantwortet 12. Juni 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team