Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. Mai 2023

Una was super helpful! Appreciated the patience and problem-solving quickly. I was back to selling and smooth fulfillment after just a short chat.

Cambaby Organic
Vereinigte Staaten
10 monate mit der App
DSers hat geantwortet 21. Mai 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. September 2023

Customer Experience was Quick , patient and very helpfull. They often help me with confusing technical situation. Always have good service with them

Boutiquee
Kanada
3 monate mit der App
DSers hat geantwortet 5. September 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10. Juni 2023

I recently reached out to DS ers support for assistance, and I must say, their level of help was exceptional. Not only were they very helpful, but their response time was incredibly fast. I appreciate the efficiency and effectiveness of their support team.

bbsessentials
Australien
3 monate mit der App
DSers hat geantwortet 11. Juni 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. Oktober 2023

I worked with Olivia. I described the situation and she responded with precise directives on how to solve the problem. I am impressed and satisfied. :)

MybeautySync
Vereinigte Staaten
2 monate mit der App
DSers hat geantwortet 28. Oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. September 2023

Alice was really helpful with the whole process. Alice exceeded the customer satisfaction. very helpful and nice . thank you Alice. great job

Merchcart
Kanada
Etwa ein monat mit der App
DSers hat geantwortet 27. September 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

24. August 2023

Serein was super fast at solving my issue. It was really easy to understand the explanation given and also she was very patient.

MixiMax Store
El Salvador
3 monate mit der App
DSers hat geantwortet 27. August 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24. Mai 2023

Neva was so thorough & helpful getting me through my first order! Great customer support!!

wandertravel
Vereinigte Staaten
7 monate mit der App
DSers hat geantwortet 24. Mai 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Bearbeitet am 13. Juni 2023

Great Service,
Thank you Lucy for your kind support and your fast response through the messenger app.

Amazing Team, they are ready any time to help, Thank you Serein!
Thank you again Lucy for your technical support.

Maven Moda
Vereinigtes Königreich
3 monate mit der App
DSers hat geantwortet 15. Mai 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2. Juni 2023

Via was very helpful in making sure I knew the syncing was off snd that my order was fine despite it saying request declined. She was very pleasant and patient.

Kid's Corner
Vereinigte Staaten
8 monate mit der App
DSers hat geantwortet 4. Juni 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12. Mai 2023

Selena really saved the day for me, very fast response and thorough with the issue and how to overcome the issue if it happens again in the future, Amazing!

Eggalicious
Australien
7 monate mit der App
DSers hat geantwortet 14. Mai 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team