Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. Juli 2023

Very satisfied with the customer support! Fast and effective communication and the problem has been solved.

Luxio Store
Griechenland
11 monate mit der App
DSers hat geantwortet 19. Juli 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. Oktober 2023

they helped me a lot with solving a lot of issues i was having. very patient with me

ejexpeditionshack
Vereinigtes Königreich
9 tage mit der App
DSers hat geantwortet 30. Oktober 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. Juni 2023

Thank you for your help Echo! She helped me with an issue with mapping and did it without hesitation

plumpzathletics
Vereinigte Staaten
Etwa ein jahr mit der App
DSers hat geantwortet 1. Juni 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. Oktober 2023

This is a great app. for beginners. I tried the service and it worked great. However, I did not need them as it does not supply the service that I was looking for. This application was uninstalled from my shopify and yet, they still continued in trying to get a payment from me. This service was uninstalled long before the trial period was over. I do not find this to be a good or trustworthy company as of late.

Mischa Lottie
Vereinigte Staaten
13 tage mit der App
DSers hat geantwortet 19. Oktober 2023

Hello,

Thank you for your feedback, we appreciate it.
We have checked your billing history via your account information, but we didn't find any extra billing generated.
Could you please contact our customer service team and provide your Shopify subscription order number and billing order number so we can help you clear this out?

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

5. Juli 2023

Amazing service! Love to keep on working with DSers they are amazing and I love to continue our business together.

#1 BEST ICE MAKERS
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 6. Juli 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28. Mai 2023

Raphael was super helpful and answered all the questions i had. He helped me step by step all the way. Super good service!

Shopgear
Brasilien
8 monate mit der App
DSers hat geantwortet 29. Mai 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. September 2023

I had the pleasure of working with Isak from DSers, and I couldn't be happier with the level of service and assistance I received. Isak went above and beyond to help me with my request to remove a store from their account

ShellenStore
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 19. September 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17. August 2023

i had a problem, so Jully helped me thru it step by step, on a very kind way
perfect assistance

QwiQ
Niederlande
3 monate mit der App
DSers hat geantwortet 20. August 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. September 2023

Customer service is top-notch, with a rapid response.
Serein solved my problem in a few minutes and gave me some advice.

myfirstdream
Frankreich
6 monate mit der App
DSers hat geantwortet 11. September 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25. Oktober 2023

I worked with Olivia. I described the situation and she responded with precise directives on how to solve the problem. I am impressed and satisfied. :)

MybeautySync
Vereinigte Staaten
2 monate mit der App
DSers hat geantwortet 28. Oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team