Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
29. Juli 2023

Awesome app and very responsive and helpful customer service. Kylie was especially very helpful in resolving my issues with fulfilment on the app. Definitely Recommend!

classbeauty
Vereinigtes Königreich
5 monate mit der App
DSers hat geantwortet 31. Juli 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. August 2023

Satisfied with the service. Sandy really explain in detail what's the issue and what to do in the future. Fast and responsive. Keep up the good work, Sandy.

Everys™
Malaysia
3 monate mit der App
DSers hat geantwortet 6. August 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Bearbeitet am 14. September 2023

I changed my 5 star review to 1 actually, I was told that I would be contacted and nothing happened, after the upgrade, they caused so much convenience to hundreds if not thousand of users, then they did another upgrade, where they now destroyed all the mappings. It already has caused so many complications for the seller like me, where I actually not just lost time but also money due to complications.

2nd note: Now they play dumb and said I need to map over 1000s product one by one. Caused a lot of inconvenience.

My Store
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 3. September 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

27. Juli 2023

support answeared quick. Helped me actually with my problem.
App is quite good if you start with DS

Lootdrow
Deutschland
Etwa 2 monate mit der App
DSers hat geantwortet 31. Juli 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. Oktober 2023

Support ist sehr hilfsbereit und arbeitet sehr schnell bei jedem Problem

Kinder-Palast
Deutschland
12 monate mit der App
DSers hat geantwortet 2. November 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. Mai 2023

Wonderful service by anticipating needs and actions to my future store, thank you dsers team!
I really did appreciate it

Ary the Frenchy
Frankreich
5 monate mit der App
DSers hat geantwortet 23. Mai 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. September 2023

They help me import my product into Shopify, it was so easy. Sylvia from the dsers team help me!

SpookyLedMask
Vereinigte Staaten
Etwa ein monat mit der App
DSers hat geantwortet 3. Oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. Juli 2023

Great CS! Very helpful with everything. Also wonderful knowledge on all system and how to explain perfectly to help navigate

Jewelry Hideaway Nook
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 27. Juli 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2. September 2023

Arwen was knowledgeable and helpful, even through a long process.

Country Livin Deals
Vereinigte Staaten
4 monate mit der App
DSers hat geantwortet 5. September 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4. August 2023

Thanks Spike! Your guidance on setting up my orders was invaluable. Appreciate your time and expertise immensely.

3i King
Vereinigte Staaten
11 monate mit der App
DSers hat geantwortet 6. August 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team