Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
Bearbeitet am 23. Februar 2024

Really great and smoother than some of the other apps I have used. Everything imports quickly and efficiently. Needed to reach out to support for a small issue and want to say a massive thanks to Rin for the fast and efficient help fixing my issue! really good :-)

EDIT 24/02/2024: Still amazing. Better than the other dropshipping apps!! Customer support is fantastic. Allways willing to help and advise. Spoke with Alicia today and was so friendly and answered my queries about shipping notifications. Thank you Alicia! Very good app, excellent support <3 :-)

My Store
Vereinigtes Königreich
3 monate mit der App
DSers hat geantwortet 17. Januar 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16. März 2024

Holly, is a very kind customer service helper and she/he had good patients helping customers like me who easily gets frustrated!

Pocket Cinema
Schweden
20 tage mit der App
DSers hat geantwortet 17. März 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22. März 2024

Answers really fast. Got vey good service by Sherry.

Brillekompaniet.no
Norwegen
4 monate mit der App
DSers hat geantwortet 24. März 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2. Mai 2024

Opened a chat request to resolve an issue, Sandy was extremely quick to help and fix my problem. I would recomend with both hands.

CuddleHub
Bulgarien
8 tage mit der App
DSers hat geantwortet 5. Mai 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26. Februar 2024

Vivian helped me a lot! Thanks for all!!

Marbelle
Vereinigte Staaten
Fast 2 jahre mit der App
DSers hat geantwortet 28. Februar 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. März 2024

Rita was a great help and very timely as well, she sorted out the issue with professionalism, thank again

Suriesplace
Vereinigtes Königreich
Etwa 2 monate mit der App
DSers hat geantwortet 20. März 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. April 2024

Ralla from the customer service was very helpful today ! Thanks to her

Sharkorner
Belgien
6 monate mit der App
DSers hat geantwortet 6. April 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. März 2024

Sandy is just the best. she solved my problem so quick. Her patience and well detailed explanation needs to be studied. she is my favorite. i had great experience.

Pets Planet
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 3. März 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30. März 2024

Super helpful service! I had Marshall help me and I got my questions resolved in minutes!

Daisy Maeve
Vereinigte Staaten
Etwa ein monat mit der App
DSers hat geantwortet 1. April 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

20. April 2024

I had the benefit of Sherry's fantastic assistance.

Her skills and knowledge were reassuring and helped successfully resolve my issue.

Really grateful for Sherry's assistance.

SENSI
Australien
5 monate mit der App
DSers hat geantwortet 21. April 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team