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Thank you for the help and guidance and understanding getting me through this potential disaster that all most Occurred. Thanks again for all help. that god for you and the support team
This is my first time using Dser and Zico is the one who helped me complete the task I needed help with. He has very good and fast customer response skills, thanks again
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Vivian was a life saver. I tried adding products from CJ's and their customer service was .... language barrier and didn't listen and rushed me out the door.
DSER's is worth the monthly fees as customer service was prompt, I waited 1 minute, and she found the issue right away. (I uninstalled and re-installed the DSER App, as CJ didn't give good instructions) and it bumped out my shipping locations in my shopify settings which had all my products inventory set to 0.
Vivian saved alot of stress at 10PM on a weekend. Highly recommend.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that.
Thanks for your great support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
DSers has been an incredible tool for managing my dropshipping business. What truly stands out is their outstanding customer support. Every time I’ve had a question or faced an issue, the support team has been extremely responsive and helpful.
Their team is not only quick to reply but also provides clear and effective solutions. Whether it’s a technical issue or just guidance on how to use certain features, they handle everything with professionalism and care.
It’s rare to find such a reliable support system in the dropshipping industry, and DSers has exceeded my expectations. If you’re looking for a tool with excellent features and a support team that’s always ready to help, DSers is definitely worth trying!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Krystal did an amazing job helping me solve an issue I had on DSERS with fulfilling an order. She knew exactly how to help me and solved my issue very quickly...... I am very grateful for her assistance because I was in a panick and didn't know what to do. Thank you so much. Krystal for your help.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am new to drop shipping and i must say Fiona helped me grasp the whole DSERs process like it was nothing. Fiona was there all the way till I fulfilled my very first order. I came worried but I left confident and satisfied with the knowledge and mastery of the order fulfilment process. Thanks Fiona
Hi!
Thank you so much for sharing your experience with us! We're thrilled to hear that Fiona was able to guide you through the DSers process and help you fulfill your very first order. Our customer service team is always here to ensure that you're supported every step of the way.
If you have any more questions or need further assistance, don't hesitate to reach out again. We're always happy to help!
DSers Team
I worked with Blanca and she was fantastic, intelligent, fast, and super thorough for explaining what i needed to do. incredibly kind and patient as well. 5 stars for sure
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Luna helped me so much with my store today. I was missing a few key things that wouldn't allow products to show on my store. Thank you very much.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
It's a great app with fantastic customer support. I've been using it for a few years now. Blanca helped me with my issue very quickly!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team