Reseñas (31.143)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de diciembre de 2024

⭐️⭐️⭐️⭐️⭐️
Exceptional Service Beyond Expectations!

I can’t express enough how incredible LENA has been throughout this entire process. They didn’t just meet expectations—they absolutely shattered them! From the moment we connected, their warmth, dedication, and professionalism were evident.

What stood out the most was their genuine care. They took the time to understand my needs in detail, offering thoughtful solutions and going out of their way to ensure everything was perfect. It’s rare to find someone so committed to excellence and truly passionate about what they do.

Every interaction was an absolute pleasure. LENA handled everything with grace, efficiency, and a level of expertise that made me feel completely at ease. They made what could have been a stressful experience into something truly enjoyable.

Thank you, LENA, for your kindness, hard work, and for going the extra mile. You’re a star, and I’ll be singing your praises to everyone I know!

Jolly Box
Australia
27 días usando la aplicación
DSers respondió 4 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de noviembre de 2024

I had several questions about my order, and Luna provided outstanding customer service. She answered all my inquiries promptly and resolved every concern I had with patience and professionalism. I truly appreciate her amazing support. Highly recommend reaching out to Luna if you need assistance!

Arayzen
Canadá
8 meses usando la aplicación
DSers respondió 18 de noviembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de noviembre de 2024

Sandy has helped me with almost two months worth of trouble with dsers and aliexpress in less than 5 minutes. This rep was quick, understanding, and polite. I hope to have you again if problems arise, you are a blessing and I thank you.

Battlecore
Estados Unidos
7 meses usando la aplicación
DSers respondió 18 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de diciembre de 2024

Maria has been absolutely amazing! She helped me with everything I needed and provided top-notch support. She's truly a lifesaver, and I would say she's #1 in customer service. Highly recommend her for anyone looking for excellent assistance

LUMEO
Moldavia
5 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 de noviembre de 2024

Rfimp was outstanding. They jumped right in to check my warning. All is good. I appreciate the quick response. Thank you - I will sleep better tonight now that I have that taken care of. This App is awesome to work with.

Urban Refinement
Estados Unidos
9 meses usando la aplicación
DSers respondió 20 de noviembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de diciembre de 2024

Chloe from Dsers was an absolute gem of a person she was super fast in responding to my needs and helped me along the way. I was so stressed earlier but with Chloe guidance and help i was able to actually understand what was wrong and how to correct my mistakes. Thank you Chloe very much once again and you are a superwomen !!!

Mum's First Choice
Emiratos Árabes Unidos
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de octubre de 2024

Quick solution and friendly support - I had a technical question about DSers, and Olivia from the support team was able to help me right away. She was very competent and extremely friendly. Thanks to her, my issue was resolved in no time. I have rarely experienced such great customer service – thank you so much, Olivia!

Clavioo
Alemania
11 meses usando la aplicación
DSers respondió 17 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de diciembre de 2024

Checking with DSERS live help is really helping I talk to Chloe and she was a great help and got me information that I needed. thank you Chloe

thetrailbackpack
Estados Unidos
Casi 2 años usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de diciembre de 2024

Chloe, Chloe, Chloe!!!! I was having the most horrible time getting my order completed. Chloe was very helpful and patient with me. I am so grateful for the assistance and time spent with me. I am very new to this business and still learning! You are very lucky to have her on your team! Thank you, Chloe!

The Finer Way
Estados Unidos
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de noviembre de 2024

I will rate Myra 5 stars. I was chatting with another agent who was not responding to my questions. Myra came into the chat quickly clarified some answers to my previous questions. As well Myra was able to efficiently provide resolution-based answers for the remaining questions. Myra deserves 5 stars she is very knowledgeable and is a true asset to Dser.

Joe Rita Pet Supply
Estados Unidos
4 meses usando la aplicación
DSers respondió 21 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team