DSers‑AliExpress Dropshipping

Luna, was incredible, very helpful. I couldn't be able to fix my problem alone. She even helped me to find a new supplier. Really appreciate.

I had trouble resetting my password and verifying my account because I wasn’t receiving any emails, but Rita from the DSers team was a lifesaver! She was not only quick to respond but also incredibly polite and bubbly, making the support experience pleasant and stress-free. Rita guided me through each step with patience, checked my account details, and provided practical solutions. Her friendly and professional assistance turned a frustrating situation around. Thank you, Rita, for going above and beyond—I truly appreciate the 24/7 support from DSers!

Outstanding Service and Performance – Teresa is an Absolute Gem!

I had the pleasure of working with Teresa from Dsers, and I am absolutely blown away by her exceptional service and performance. From the very beginning, Teresa demonstrated an unparalleled level of professionalism, expertise, and dedication that truly exceeded my expectations.

Teresa was incredibly responsive to all my inquiries, providing clear and concise explanations for every question I had. She effortlessly guided me through the platform, offering insightful tips and solutions that made my experience with Dsers so much easier. Whether it was optimizing product syncing, managing my orders, or troubleshooting any issues, Teresa handled everything with efficiency and a positive attitude that made it all seem effortless.

What really sets Teresa apart is her genuine care and commitment to ensuring I was fully satisfied with the process. She was proactive in offering helpful suggestions and consistently checked in to make sure everything was running smoothly on my end. Her communication was always timely, courteous, and above all, effective. I never felt like I was left in the dark – Teresa always made sure I was fully informed and confident in every step.

It’s rare to encounter someone so dedicated and knowledgeable, and Teresa’s passion for her work is evident in every interaction. She’s not just a fantastic professional; she’s a true asset to the Dsers team. Her exceptional service, paired with her friendly and approachable demeanor, made working with her an absolute pleasure.

I’m incredibly grateful for the support and guidance Teresa has provided, and I look forward to continuing to work with her in the future. If you're fortunate enough to work with Teresa, you’re in excellent hands – she’s truly the best!

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"I had the pleasure of working with Villanelle from the customer service team, and I can't say enough great things about the experience! Villanelle was incredibly helpful, attentive, and went above and beyond to ensure all my questions were answered. Their professionalism and kindness made the whole process smooth and stress-free. Thank you, Villanelle, for your outstanding service! Truly a 5-star experience."

Blanca was so super nice and helpful in helping me find what I was looking for!

I had my first sale which I needed to forward for fulfillment by Dsers. I later was informed that the vendor did does not mail to my customer's country. I need to update vendor and was a little worried about it. I finally found a new vendor and needed to link them, but I didn't know how. Blanca was then helpful in navigating me to the proper area.

So grateful for Blanca and the time she too to help.

Thank you!!!

The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care.

Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.

I just contact the DSers Support with a problem I have and my problem was solved so fast! Chloe answered me directly after I described the problem. She solved it in 5 minutes! This support is priceless! I love it!

I faced several problems and difficulties at the beginning

I contacted customer service

The employee Lucy provided me with all the solutions and implemented the solutions herself as well

She was in constant contact until all the problems were resolved and all the inquiries I submitted were clarified

Very happy with customer service of this quality and speed of implementation and response

I had a fantastic experience! The service was professional, efficient, and exceeded my expectations. The team was friendly, attentive, and made sure all my needs were met. I highly recommend them and look forward to working together again in the future!

I recently had the pleasure of being assisted by Rita from DSers' support team, and I couldn't be more satisfied with the experience. She was extremely kind, and attentive. Even though she could not resolve my issue. She pointed me in the right direction to get assistance.