Reseñas (31.324)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de diciembre de 2024

Support is very prompt and responsive. Blanca thanks again for all your help.

Lazy Rox, LLC
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 5 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 de noviembre de 2024

Maria was very helpful and quick to assist me with my problem. Thank you Maria, you're doing a great job.

BlissGuard
Reino Unido
10 días usando la aplicación
DSers respondió 17 de noviembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de septiembre de 2024

I recently encountered some issues with DSers and needed clarification about several options. I decided to use the live chat feature and was connected with Chrissy. I was thoroughly impressed by the quick and deeply explained responses she provided.

Chrissy’s assistance was exceptional. She addressed my concerns with clarity and patience, ensuring that I fully understood each step. Her professionalism and expertise made the entire experience smooth and stress-free. It’s rare to find such dedicated and knowledgeable support, and this live chat support impressed me. amazing

AH Homeware & Lifestyle
Estados Unidos
6 meses usando la aplicación
DSers respondió 7 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de noviembre de 2024

Great costumer service. Helped with everything I needed!

Kitchen Ease
Canadá
4 meses usando la aplicación
DSers respondió 14 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de octubre de 2024

I’m really impressed with this application! It has saved me so much time, particularly when handling various challenges. Huge thanks to Blanca for her quick and flexible support—it made all the difference!

Zina Bazar
Luxemburgo
Alrededor de 2 meses usando la aplicación
DSers respondió 15 de octubre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de diciembre de 2024

J'ai eu un problème dans l'application que je n'ai pas pu résoudre depuis 3 jours. Heureusement, quand j'ai contacté le support, RITA (un agent) a résolu mon problème en quelques minutes seulement.
Merci beaucoup, RITA pour ton service impeccable et tes réponses rapides, compréhensibles et claires.

Automobile
Canadá
10 meses usando la aplicación
DSers respondió 4 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de noviembre de 2024

I was having a alot of issue with my store but Lydia helpt me so good.

QuickShopz
Países Bajos
Alrededor de 1 mes usando la aplicación
DSers respondió 7 de noviembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de noviembre de 2024

I just wanted to say a big thank you to Zina for your excellent customer service . was incredibly helpful and saved me a lot of time and frustration.

I'm really impressed with your team's knowledge and professionalism. Thanks again for all your help!

AliGo
Australia
4 días usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de noviembre de 2024

Excellent Platform and good services

Melux
Bélgica
4 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de octubre de 2024

The support I received from agent Selena was fantastic; they have one of the best customer service experiences I’ve ever had. She helped me at every step, was quick and friendly, and most importantly, she resolved all my questions without leaving me alone for even a moment. She guided me through my issue until it was fully resolved. I highly recommend this app; it’s functional, and the customer service is outstanding. Thank you so much, Selena! I hope they give you a raise for being so efficient. Best regards.

iCuracao
Estados Unidos
3 días usando la aplicación
DSers respondió 29 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team