Reseñas (31.405)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de octubre de 2024

Had some trouble today and Chloe was able to help me quickly and effectively.Just up the good work.

Ou Bel
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de noviembre de 2024

Maria was very helpful and quick to assist me with my problem. Thank you Maria, you're doing a great job.

BlissGuard
Reino Unido
10 días usando la aplicación
DSers respondió 17 de noviembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de octubre de 2024

Great app, a lot of customization. Great support from Vivian, helped me get the team on the issues asap.

StarlitHome
Rumanía
3 meses usando la aplicación
DSers respondió 22 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de noviembre de 2024

Vivian was excellent, and was able to assist me very quickly.

Inlane
Estados Unidos
5 meses usando la aplicación
DSers respondió 5 de noviembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de octubre de 2024

Excellent customer service and patient to help with many things I was not familiar with. Aurora did a outstanding and exceptional job helping me today with order fulfillment procedures that I am new to!

Massive Vortex Shop
Estados Unidos
5 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de octubre de 2024

Had an issue where I thought I had to individually enter the price of every item variant..Was totally about to lose it. But Sandy from the DS support team helped me. Turns out I was just dumb and missed the very obvious tool that changes the prices automatically based on some settings I had to enter lol. Great support and took about 1 minute for accomplish what I needed. Compared to a certain other Dropshipping support.. these guys are top tier.

BlynkIt
Canadá
1 día usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de noviembre de 2024

Great costumer service. Helped with everything I needed!

Kitchen Ease
Canadá
4 meses usando la aplicación
DSers respondió 14 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de septiembre de 2024

A must-have for any dropshipping ecommerce store! The application is very well designed and the always available customer service is great!

Thanks to Rita for your help and kindness :)

EduToys
Francia
Casi 2 años usando la aplicación
DSers respondió 7 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de octubre de 2024

I want to shout out Vivian for her amazing help during my recent interaction. She was friendly, knowledgeable, and went above and beyond to assist me with my questions. Her positive attitude made the experience enjoyable. I truly appreciate her support and highly recommend reaching out to her for any assistance. Thank you, Vivian!

ComfoWears
Suecia
2 meses usando la aplicación
DSers respondió 15 de octubre de 2024



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de noviembre de 2024

Hayley was wonderful! I had a link issue with dsers and aliexpress and she was able to help me, in no time flat! She also helped me place orders when I was having sku and variant issues with mapping! Thanks Hayley!

Lolu Active
Estados Unidos
3 días usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team