Reseñas (31.685)
Refinar
-
Por calificación
Selena from the DSers support team was amazing at helping figure out why I was encountering issues with fulfilling an order placed via TikTok. She helped me to understand why my order was not fulfilled and what I needed to do find a new seller, and replace the seller. Keep up the good work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I recently had the pleasure of interacting with the DSers customer support team, and I must say, they truly went above and beyond to assist me!
I was facing an issue with my order, and their team responded promptly, listening attentively to my concerns and offering tailored solutions. Their expertise and professionalism were evident throughout our conversation.
Thanks to their dedication and support, the issue was resolved swiftly, and I was able to continue with my business seamlessly. The level of personalized attention and care I received was impressive, to say the least!
Kudos to the DSers customer support team for their outstanding service! Their commitment to customer satisfaction is genuinely appreciated, and I highly recommend DSers to anyone seeking a reliable and supportive partner for their online business needs!
Hi there,
Thank you for your incredible feedback! We’re absolutely delighted to hear that our customer support team went above and beyond to assist you. Providing prompt, professional, and personalized service is our top priority, and we’re so glad we could help resolve your issue smoothly.
Your kind words and recommendation mean a lot to us! If you ever need any further assistance, don’t hesitate to reach out—we’re always here for you.
DSers Team
Luna from DSers was very helpful in solving the problem, I deeply recommend this app for any shopify users to have seamless automation
Hi there,
Thank you for your wonderful feedback! We’re so glad to hear that Luna was helpful in solving your problem. Your recommendation means a lot to us!
If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.
DSers Team
Celia provided exceptional support!
She was quick to respond, very knowledgeable, and went above and beyond to help me resolve my issue with product mapping. Her professionalism and friendly approach made the process smooth and stress-free. I really appreciate her guidance and dedication. Excellent customer service, and I highly recommend Celia for anyone needing assistance!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I just had a GREAT DSers dropshipping experince with Aimee. The representative was very patient as this is my first transaction on the platform. Not only did Aimee walk me through what needed to take place to get an ordered fulfilled, I was also provided with tutorial and training links to increase my knowledge and utilization of the platform in the future! Aimee is highlt knowledgable and was able to troucleshoot the mapping issues I was having. I appreciate the assistance and dedication to helping me resolve the challenges. All the best Aimee, you're a Customer Experince STAR!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Zina was so helpful. I got an answer to evey question I had. Guided me through everything step by step and made everything so easy to understand. Also helped me to find new suppliers for my product. Great customer service.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had an excellent experience with Zico from DSers customer service! He was professional, patient, and incredibly helpful in guiding me through the process of changing suppliers. His clear explanations and proactive support made everything so much easier. Thank you, Zico, for going above and beyond to help!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers is a great app for sellers that would like a quick, easy way to fulfill orders on Ali Express. And they have great customer service. I needed help figuring out how to do something, and Blanca from customer support showed me in just a few minutes how to do it. Blanca was kind, knowledgeable, and efficient. A very good customer service experience.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had the pleasure of interacting with Zoe on this app, and I can't express enough how helpful she was. From the moment I reached out, Zoe was incredibly attentive, providing clear and thoughtful responses to all my questions. Her patience and knowledge truly made my experience seamless and enjoyable. She went above and beyond to make sure I had everything I needed, offering insightful advice and practical solutions that really made a difference. Thank you, Zoe, for your exceptional support—you're a real asset to this app!
Hi there,
Thank you for your amazing feedback! We’re thrilled to hear that Zoe provided you with exceptional support and made your experience seamless and enjoyable. Her dedication and knowledge truly make a difference, and we’re lucky to have her on our team!
If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.
DSers Team
its the best customer service you can get i was helped by wendy in 20 minutes very helpful and very respectful if i could i would give more stars wendy thank you
Hello!
Thank you so much for your wonderful review! We're thrilled to hear that Wendy provided you with such great service. Our team is always here to assist you, and it’s fantastic to know Wendy made your experience so positive.
If you ever need help again, don’t hesitate to reach out. We’re happy to assist!
DSers Team