Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de enero de 2024

I am writing this review for a excellent support of DSers team, via facebook messenger, the team guided step by step, my order was placed by fast shipping but supplier, logistic cooperation do not accepted fast shipping method, and DSers team guide me how I can proceed my order standard method and canceled my previous order and refund.
although team is very supportive behaviors.
Thank you

PawsLifeCo
Canadá
Más de 1 año usando la aplicación
DSers respondió 15 de enero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de abril de 2024

Adele has been very helpful gave me all the answers I was looking for

Galaxycosmicempire
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 22 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de febrero de 2024

Great app if you're dropshipping with AliExpress. Had a few questions and concerns but Neva sorted them out in one chat session (+very fast response on FB messenger). Very good and knowledgeable support.

ZENITH CASES
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 19 de febrero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de marzo de 2024

Hello, I had my first question and needed an answer urgently. I sent an e-mail to support and they got back to me very quickly. Thank you very much to Isak who was very kind and helpful.
Congratulations to all the Dsers team.

Best regards
Jessica Bibbo

JSOFERTAS
Brasil
2 días usando la aplicación
DSers respondió 28 de marzo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 de febrero de 2024

I have reached out several times with questions and everyone is super helpful and professional. My last agent, Aimee, had an answer to my question within about 30 seconds which solved my problems. Many Thanks!

Sci-Fi Emporium
Estados Unidos
5 días usando la aplicación
DSers respondió 25 de febrero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de febrero de 2024

Rin you are awesome you help me a lot, you deserve 5 star. Keep going with good work !!!

Duo Dojo™
Estados Unidos
10 días usando la aplicación
DSers respondió 29 de febrero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de marzo de 2024

The whole experience is smooth and hassle-free. Selena's customer service is top-notch!

Fluffy Wanders™
Reino Unido
5 meses usando la aplicación
DSers respondió 4 de marzo de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de marzo de 2024

Isak did a very good job. I had a question about packaging he showed me everything in a short time and he helped me very quick.

Maverick Menswear
Austria
22 días usando la aplicación
DSers respondió 10 de marzo de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 25 de febrero de 2024

Super fast service, thank you Sofia !
Edit : A huge thanks to Alicia who helped me quickly, super nice !

MyHandFlicker
Francia
Alrededor de 2 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de marzo de 2024

Thanks Isak for you help. Very good service.

Jollyty
Francia
6 meses usando la aplicación
DSers respondió 17 de marzo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team