Reseñas (31.814)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de octubre de 2024

I had a really great service from Chloe, very friendly, quick and helpful. She can answer my questions and guide me on how to put it into action. Thank you very much.

Nallie
Brasil
4 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 de octubre de 2024

Since this is my first purchase, Raphael has helped me with the entire process. I appreciate your professional help

Cabric Shop
Estados Unidos
3 meses usando la aplicación
DSers respondió 31 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de marzo de 2025

Zico was very helpful at DSers!

BELOX
Estados Unidos
3 meses usando la aplicación
9 de diciembre de 2024

great app great customer service by Zico. fast impeccable service, was able to help resolve my issue immediately.

My Store
Canadá
8 días usando la aplicación
DSers respondió 11 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de noviembre de 2024

I would like to express my sincere appreciation for Lucy, who has been an exceptional support representative from DSers. Her commitment to excellence, attentiveness, and attention to detail truly stood out. I am grateful for her prompt assistance and the outstanding service she provided. It’s been a pleasure working with her, and I am incredibly thankful for her support.

LUX n LURE
Kenia
Alrededor de 1 mes usando la aplicación
DSers respondió 1 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de enero de 2025

Thanks to Sandra for the help

luscina
Marruecos
9 meses usando la aplicación
DSers respondió 20 de enero de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de diciembre de 2024

Outstanding Support for Adding a Second Shopify Store

I recently reached out to DSers customer service for assistance in adding a second Shopify store to my account, and I must say, the experience was nothing short of excellent. From start to finish Zina the cusotmer service rep. went above and beyond to ensure everything was set up seamlessly.

Zina was not only knowledgeable but also incredibly patient, walking me through every step of the process. They provided clear instructions, answered all my questions promptly, and even suggested optimizations that I hadn’t considered before. What stood out the most was their genuine willingness to help; they didn’t just solve my issue but took the time to make sure I understood how everything worked moving forward.

Her proactive approach saved me so much time and eliminated any frustration I might have had. Thanks to their exceptional service, I was able to get my second store up and running quickly, ready to scale my business further.

If you’re considering using DSers or need help with any aspect of your account, their customer service team is truly top-notch. They not only deliver solutions but also ensure a smooth and stress-free experience. Highly recommend! ⭐⭐⭐⭐⭐

Pure Vitality
Estados Unidos
Alrededor de 2 horas usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 de diciembre de 2024

I was very well attended to by Sandy, she saved me from a very big problem.

Bela Diva
Brasil
15 días usando la aplicación
DSers respondió 9 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de noviembre de 2024

Vivian was amazing with her service. She was able to help figure out the issue and fix it. Thank you for your service

TECHMEMONEY
Estados Unidos
3 meses usando la aplicación
DSers respondió 5 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de noviembre de 2024

Great customer service. Zico was particularly helpful! Instant responses and logged into my system to fix an error for me.

Woofasa
Reino Unido
21 días usando la aplicación
DSers respondió 21 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team