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"Gloria provided outstanding customer service! She was kind, patient, and very efficient in solving my issue. It’s rare to find such dedication and professionalism. I truly appreciate her help and highly recommend this company!"
Hi there,
Thank you for your kind words! We’re thrilled to hear that Gloria provided you with outstanding service and was kind, patient, and efficient in resolving your issue. We truly appreciate your recommendation and are grateful for your support!
If you ever need assistance again, don’t hesitate to reach out—we’re always happy to help.
DSers Team
Very good and easy to use this app.
Esfania (from support team) was very helpful and good at explaining the steps to follow in order to fix my problem.
I wish there were more Esfania in every support team !
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team.
Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience.
Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team.
Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work.
Thank you again, and keep up the great work!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Celia helped me in such a big jam! I was looking for a supplier for a order for hours and couldnt find it. I got connected with celia and she found a supplier for me within 5-10 min! absolutely the best!! thanks again celia!!!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Reached out for help today, to understand why products were showing out of stock, Support Staff Rin, was extremely helpful, identifying the problem (mapping issue) and then providing a step by step guide to resolve. In addition helped with other queries, again sending a video to assist me. Really appreciate the help, instead of sending instructions where I'd likely have got lost. Thank you
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Their customer service is top notch. I didn't have to wait for a rep. Via was very knowledgable and quick to respond. She was able to walk me through the other platforms to get the information needed. That was one of the best customer service experiences I've had.
Hi there,
Thank you for your amazing feedback! We’re thrilled to hear that you had such a great experience with our customer service. Via truly appreciates your kind words, and we’re glad she could assist you quickly and efficiently. Providing top-notch support is always our goal!
If you ever need help again, don’t hesitate to reach out—we’re always here for you.
DSers Team
The support team was very helpful and quick in resolving my issue. They guided me through the process and successfully deleted my unwanted account. Great service and highly responsive. Thank you!
Hello!
Thank you for your feedback! We're glad to hear that our support team was able to assist you quickly and efficiently in resolving your issue. Providing great service is our top priority!
If you ever need any further assistance, don’t hesitate to reach out.
DSers Team
Had a issue that i really couldn't figure out so i clicked onto the live chat and Rfimp really helped me out and made it so simple for me to understand, super happy with this service
Hi there,
Thank you for your wonderful feedback! We’re so glad to hear that Rfimp was able to assist you and make everything simple to understand. Providing excellent support is our top priority!
If you ever need any help again, don’t hesitate to reach out—we’re always here for you.
DSers Team
I had an amazing experience with the customer support team! From the moment I reached out, they were incredibly responsive and helpful. They took the time to understand my issue thoroughly and guided me through the solution step by step. Not only did they resolve my problem quickly, but they also made sure I felt confident moving forward with the information provided. Their professionalism and friendly attitude made the entire process stress-free. I highly recommend their support service to anyone looking for reliable assistance!
Hi there,
Thank you for your amazing feedback! We’re so happy to hear that our customer support team provided you with a responsive, thorough, and stress-free experience. Your recommendation means a lot to us!
If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.
DSers Team
hello, Aime who is with Dsers customer service is very awesome! she helped me figure out how to use my account! Thanks Dsers
Hello!
Thank you for taking the time to leave such a kind review. We're so glad to hear that Aime was able to assist you and help you navigate your account. Our customer service team is always here to help, and it’s great to know that Aime made your experience a positive one!
If you need any more help in the future, feel free to reach out again.
DSers Team