Reseñas (26.270)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de marzo de 2024

Whenever I needed help with a problem or to clarify a doubt, they were quite quick in responding to me and helping me. The last time I needed help, I was in contact with Alicia who was very kind in providing me with information and clarifying my doubts. about my problem.

CleanSpin
Portugal
21 días usando la aplicación
DSers respondió 24 de marzo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de mayo de 2024

GREAT SERVICE BY WENDY SOLVED MY PROBLEM IN MINUTES

Pets Supply Store
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 8 de mayo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 de marzo de 2024

I have used DSers for a while yet and it is amazing! Most notably, the staff who are available to help you with any troubles you have whether big or small! Today I was helped by somebody named Wendy who was extremely polite and efficient, my problem was solved in just a few minutes and now I'm back to work!

Orlia
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 5 de marzo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de mayo de 2024

Irene was amazing, customer service was top-notch. We love Dsers!!

SlimeBakery
Nueva Zelanda
6 meses usando la aplicación
DSers respondió 12 de mayo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de marzo de 2024

Marshall, thank you for your quick response and help in resolving the issues I had when using the DSers program. I recommend the program, which is easy to use and the support team is always happy to help quickly.

Easy mom store
Bélgica
26 días usando la aplicación
DSers respondió 31 de marzo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 de marzo de 2024

I had some reassuring automation issues with DSers‑AliExpress and Raphael was able to solve it in less than 5 min. Great support. Highly recommended.

Kundalini Dreams
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 5 de marzo de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

11 de mayo de 2024

The CS advisor Emma, she as very nice and supportive with proper guidance in an issue about order processing. Thank You very much!

Torange
Reino Unido
28 días usando la aplicación
DSers respondió 12 de mayo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de marzo de 2024

I recently had the pleasure of interacting with DSers' customer support team and was thoroughly impressed by the service provided, especially by an individual named Raphael. From the moment I reached out with an issue related to my account, Raphael was there to ensure a smooth and hassle-free resolution. His professionalism, coupled with a genuinely caring attitude, stood out. Raphael not only addressed my concerns promptly but also went above and beyond to ensure that everything else regarding my experience with DSers was to my satisfaction.

What really set Raphael apart was his patience and willingness to explain things in a clear, understandable manner. He demonstrated a deep knowledge of the service and showed great empathy towards my situation. It’s rare to come across such dedication and commitment to customer satisfaction. Thanks to Raphael, my issue was resolved faster than I anticipated, and I was left feeling valued as a customer.

Unity Unbox
Emiratos Árabes Unidos
27 días usando la aplicación
DSers respondió 24 de marzo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de junio de 2024

Very good support and app, Selena helped me very well and answered all my doubts

Gamer Space
Brasil
24 días usando la aplicación
DSers respondió 16 de junio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de marzo de 2024

I have given good feedback about your very fast and professional service

Lamppo
Vietnam
Alrededor de 2 meses usando la aplicación
DSers respondió 28 de marzo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team