Reseñas (31.347)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de octubre de 2024

I am extremely satisfied with the service provided by Chrissy. THE BEST! she helped me with all my questions

Otherwise Entertainment
Estados Unidos
3 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 de diciembre de 2024

great app, great service! Thank you

the body healing store
Australia
5 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de diciembre de 2024

I had a "sold out" product error, and Vivian helped me fix it. She was super helpful and solved my problem. Thanks, Vivian!

Bazaarpa
Estados Unidos
1 día usando la aplicación
DSers respondió 10 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de diciembre de 2024

I needed help with DSERS, and Vanessa helped me. Excellent service. She even deserves a raise!!! God bless her!!

Scout Offers
Canadá
16 días usando la aplicación
DSers respondió 5 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de octubre de 2024

Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!

Off The Cuff
Estados Unidos
8 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de septiembre de 2024

Excellent Customer Support!

I had an issue with the pricing on my store, and I reached out to DSers for help. The support team was incredibly responsive and efficient. They quickly identified where the problem was and resolved it in no time. I truly appreciate the prompt assistance and the professionalism shown throughout the process. DSers has proven once again to have outstanding customer service, and I highly recommend them!

Enagua Mart
Ruanda
Alrededor de 1 mes usando la aplicación
DSers respondió 8 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 de diciembre de 2024

Blance went above and beyond to help me with my order issues, he deserves to be rewarded.

worldtrendify
Estados Unidos
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de septiembre de 2024

Rita has been incredibly helpful with all my issues, and the entire service team has provided great support.

Dashique
Canadá
Alrededor de 1 año usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de diciembre de 2024

Ordered samples. Horrible shipping and communication. Products NOT as described. Will delete the app after finishing this review. One star is generous!

Lumina Local
Estados Unidos
23 días usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

26 de octubre de 2024

Lydia from DSers provided exceptional support for my Shopify store! She was knowledgeable, patient, and made everything easy to understand. Highly recommend her assistance! Thank you, Lydia!

Trendenor
Estados Unidos
8 días usando la aplicación
DSers respondió 27 de octubre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team