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Really surprised with Chrissy job! Extremely quick and kind. Couldn't be a better costumer service! Thank you.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers is good, I enjoy their service but some things were confusing at first.
Thankfully they have AMAZING support right via messenger, a special big thank you to Olivia who not only quickly and effectively helped me resolve my issue but also made me feel understood and prioritized.
She helped me feel way more confident using their service knowing help is just a message away <3
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
My experience with Zico was very easy, he handled my question within.inutes of my email, also a second email. Highly recommend his service.This was a very nice surprise of customer service. Thank you Zico.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Zoe was great to work with and helped me resolve my issue. Thanks
Hi there,
Thank you for your feedback! We’re glad to hear that Zoe was great to work with and helped resolve your issue. Our team is always here to assist you!
If you ever need help again, don’t hesitate to reach out.
DSers Team
Very satisfied with the customer service and Blanca helped me sort out my issue quickly.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Zico was amazing! They helped me resolve a tricky DSer's order issue for my brand in under 5 minutes. Quick, knowledgeable, and super easy to work with
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I just contact the DSers Support with a problem I have and my problem was solved so fast! Chloe answered me directly after I described the problem. She solved it in 5 minutes! This support is priceless! I love it!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I just had Hayley, Christmas morning with Hayley helping me learn and fix my orders i messed up . Best gift ever was her, she was patient and kind and great humor. I hope to get her again as we all know there will a again for me lol.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I want to share my appreciation for Sandy from DSers customer service. Sandy provided exceptional support, resolved my issue promptly, and made the process smooth and hassle-free. Thank you for such excellent service
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am completely new to this whole process, today Aimee helped me with remapping, and currency issues. She was very helpful and very patient. i will be coming back later to organise some other things on my account and hope to have Aimee help me again.
Hi there,
Thank you for sharing your experience! We’re so happy to hear that Aimee was helpful and patient in guiding you through the process. It’s great to know that you felt supported, and we’ll be here whenever you need assistance again!
Don’t hesitate to reach out—we’re always ready to help. 😊
DSers Team