Reseñas (31.357)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
1 de octubre de 2024

Chloe was very helpful and understanding when questions where asked. helped me fulfil orders. helped me understand the process very pleased with the customer service I received.

my Pooch Gift
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de octubre de 2024

Sans was AMAZING!! Patient, fast, understanding and kind. Really couldn't ask for more. Thank you!!

Iggy Jay
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 27 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de septiembre de 2024

Olivia was incredibly helpful and super quick - completely went into details to really help me. Thank you so much was very satisfied.

ShipDirect Golf
Suiza
5 meses usando la aplicación
DSers respondió 7 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de diciembre de 2024

It's a great app for all drop shippers out there and the support is fantastic too.

Amiriva
Singapur
2 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de septiembre de 2024

This is the first time I am using the live chat to get some help with my order.
I couldn't place my order because there was some issue with the shipping details.
Gloria was my assistant in the live chat and she did a wonderful job, just a few messages she solved the problem and I could carry on with my order.
Amazing experience and help from Gloria.

GLOUSKIN
Reino Unido
7 meses usando la aplicación
DSers respondió 9 de septiembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de octubre de 2024

Great great great app. The customer support team is outstanding. Especially Jesse who was quick to help us with some urgent fulfillment info. Good stuff!

Activa Day
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 15 de octubre de 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de octubre de 2024

I had a wonderful experience with Rin. Rin was extremely professional and knowledgeable. very patient and polite. In my 41 years of life, no one had guided me so well. I thank Rin wherever is in the world.

Deni Sport Health
Canadá
10 días usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de diciembre de 2024

Atendimento muito rápido e pratico

LUMINOZ
Brasil
Alrededor de 2 años usando la aplicación
DSers respondió 23 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 de noviembre de 2024

Celia helped me and was very kindfull and helpful

AVERCI
Israel
8 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de octubre de 2024

As a newbie dropshipper, Villanelle helped me understand the ins and outs of the app. Good support.

Dusk & Noah
Singapur
5 meses usando la aplicación
DSers respondió 30 de octubre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team