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Our business has been using DSers for over a year, and it has been an exceptional tool for managing wholesale orders seamlessly through our Shopify store. By integrating with AliExpress as our supplier, DSers has streamlined our order processing and inventory management, allowing us to focus on scaling our business effectively.
The platform is intuitive, reliable, and loaded with features that make managing our supply chain more efficient. In over a year of use, we’ve encountered only one minor issue, which was swiftly addressed thanks to Vivian's outstanding support. Her professionalism and prompt resolution ensured that our operations remained uninterrupted.
DSers has been an essential part of our success, and we highly recommend it to any Shopify merchant looking for a dependable solution to simplify their wholesale operations. The combination of powerful tools and excellent customer service sets DSers apart.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer service. Had a very helpful live chat agent by name of Rin. Helped me solve my issue in a matter of no time at all! Great!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Best app and customer service .. you will find everything you need from products and help
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had an issue with my shopify store showing my products as "sold out" and the support team took great care of me! they already knew exactly what was going on and how to fix it, they were very kind and walked me through step by step to solve the problem. amazing service
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care.
Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I needed help with my store and received amazing support from Aimee in the online chat section. She guided me step by step to fix all my issues and ensured my store was back up and running in no time. Thank you for the outstanding assistance!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had an issue with my order details, but Zico from Dsers support was incredibly helpful and responsive. He quickly guided me through the cancellation process, allowing me to modify my email address without any hassle. His kind and professional assistance made the entire experience smooth and stress-free. I highly recommend Dsers support – they truly care about their users and go the extra mile to help!
Hello!
Thank you for your kind words! We're so glad to hear that Zico provided you with quick and professional support, making the process smooth and stress-free. Our team is always here to go the extra mile for you! 😊
If you ever need assistance again, don’t hesitate to reach out—we’re happy to help!
DSers Team
I compared this platform to my previous one, and the amount of products that you can upload and manage for the monthly price is absolutely outmatched by DSers.
Also worth to mention about their fantastic live-chat customer service that provides all details on how to get started and work through the questions that you have. Elora was super sweet and ready to help, definitely top-notch customer service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Fast and accurate responses. It only took 2 minutes to get me what i needed. recommend 10 out of 10.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team