Reseñas (31.481)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de octubre de 2024

Great customer service by Rita. Very kind and helped me sort things out!

Essence Naturelle
Portugal
Alrededor de 2 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de octubre de 2024

I use this app often, had some problems after some time but Blanca from Customer Service solved it within seconds, love it.

Shoplumara.de
Lituania
12 días usando la aplicación
DSers respondió 20 de octubre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de septiembre de 2024

Customer Service Review: Zina

I recently had the pleasure of interacting with Zina during my support request, and I couldn't be more satisfied with the service I received. From the moment I reached out, Zina was prompt, professional, and incredibly friendly.

She took the time to listen to my concerns and thoroughly understood my issue. Zina was patient, explaining every step of the process in a way that was easy to understand. I appreciated her attention to detail and willingness to go the extra mile to ensure my problem was resolved.

Not only did Zina provide a solution, but she also offered helpful tips to prevent the issue from happening in the future. Her positive attitude and commitment to customer satisfaction truly made a difference in my experience.

Overall, Zina exemplifies what excellent customer service should be. Thank you for your help, Zina!

MagiKroken
Noruega
17 días usando la aplicación
DSers respondió 8 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 de septiembre de 2024

Isak at support did an amazing job, very quick and fast when answering my questions and did a great job with step by step screens shots wow! amazing guy and service!

robustandrustic
Reino Unido
Más de 1 año usando la aplicación
DSers respondió 8 de octubre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de octubre de 2024

I am thrilled with the help I received, I just started my drop shipping account, and I am happy to have someone so helpful by my side. Everything was rapid and well done, and I hope more companies can make their customer service as good as this

G.O-Jewelry
Israel
11 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de octubre de 2024

Using FB Messenger for customer service chat is a pretty efficient method, good on DSers' part. Sandy did a good job.

atak llc
Estados Unidos
28 días usando la aplicación
DSers respondió 23 de octubre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de octubre de 2024

Rita helped me solve my problem with tracking numbers in just a few minutes... all the best to Rita

Von Riche
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 15 de octubre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de octubre de 2024

Sans is very professional. Sans has given me some background knowledge and provided great advice. She is very helpful.

Thank you Sans!

Geeks Treasure
Canadá
15 días usando la aplicación
DSers respondió 20 de octubre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de octubre de 2024

Thank you, DSers, for the great support! Special thanks to Esfania from the support team for her professional and pleasant help. She resolved my questions quickly and clearly. Much appreciated!

Auto Akcesoria
Polonia
3 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de noviembre de 2024

Perfect fast support from Zico

Shop Ideas
Bulgaria
Alrededor de 1 mes usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team