Reseñas (31.372)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de noviembre de 2024

I love the customer service so much

KnightGear
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 7 de noviembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de noviembre de 2024

selena , help me and guide very well
thanks

SMART DEAL HUB
Estados Unidos
3 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de octubre de 2024

I was migrating a couple of stores to one account and Krystal was very helpful & informative during my support session. Great service Krystal!

Etorrotravel
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de noviembre de 2024

Le meilleur service client que je connaisses. Répond dans les 5 minutes et règle le problème même quand ca ne vient pas de chez eux !
Certains devraient prendre exemple !
Merci beaucoup a Lydia !

CaliErgo
Francia
Alrededor de 1 mes usando la aplicación
DSers respondió 19 de noviembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de enero de 2025

Its so easy and best, and so helpful for dropshippers ...

Avenirship
Alemania
3 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de septiembre de 2024

HI, I have just started with DSers and I had a question about my first order. Selena was very helpful, she explained what the issue was and checked the details and updated my account and explained what I need to do next time, she was helpful and professional and efficient - I am liking DSers :)

PET JOY GIFTS
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 7 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de octubre de 2024

I had a small issue with the store currency not reflecting correctly on my DSers account earlier and it was quickly resolved by Rfimp. He was responsive, efficient, and helpful!

Rfimp was also very friendly, chatting with him felt like chatting with an old friend - and that was important to me because I get really stressed out when things aren't going as smoothly as I'd expected (I'm not exactly that tech-savvy). His friendliness, in itself, is a great support for newbies like me.

SassyCove
Malasia
8 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de diciembre de 2024

Rin helped a lot with my orders, great app and great service! Thanks

Bgins Beauty
Reino Unido
6 días usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de noviembre de 2024

Very cool support from Chloe, a nice person, very responsive, thanks to her for that!

MosCrove
Alemania
8 días usando la aplicación
DSers respondió 18 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 de octubre de 2024

Fast response time and quick to solve the problem, good job

BodyBoost
Italia
Alrededor de 2 meses usando la aplicación
DSers respondió 15 de octubre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team