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Lena was so great she helped me to sort out my problem, as i started a new business only. it was so helpful.
Thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was able to IM with Wendy today regarding an order I had completely messed up for a customer. I was initially worried that the DSers chat would only be able to help on DSers issues and was releived when Wendy was able to help me across the AliExpress, DSers and Shopify websites. Wendy was quite patient and when I was having another issue arise she was waited for me to solve issue and continue to help with the original order mishap. Very satisfied with the chat option and that issues can be quickly resolved across multiple sites.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca provided fantastic service, was very friendly, polite to talk to and very helpful.
Blanca walked me through some complicated steps and was very good at simplifying the process by providing images with directions showing what I needed to do.
Thank you
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue that left me feeling quite confused, but thanks to Chloe from the DSers support team, everything was resolved smoothly! She responded quickly and provided clear, step-by-step guidance, making the entire process much easier. Her professionalism and efficiency truly made a difference. I really appreciate her patience and support! Thank you, Chloe!
Hi there,
Thank you for your kind words! We’re so glad to hear that Chloe was able to assist you quickly and clearly, making the process smooth and easy for you. Her professionalism and efficiency are truly appreciated!
If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.
DSers Team
Myra was very helpful and good at explaining the steps to follow in order to fix my problem.
i wish there were more Myras in every support team !
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Dear Olivia,
Thank you so much for your great help today, so fast and efficient, you really made my day!!! Appreciated !!!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I appreciate their prompt response on handling things. You message them on Facebook messenger and they reply quickly. Krystal was very helpful with getting me the help I needed and resolved it quickly and efficiently. Thank you!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I have been having a rough time with customer service recently from other companies. Vivian gave me hope that customer service isn't completely useless. She helped me figure out how to fix the "sold out" issue on Shopify and I am more than grateful for her. Thank you so much Vivian you deserve a raise!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Pretty easy to use and their customer service is amazing. Very fast response time with very patient and informative reps. I recommend using it a lot!
Hi there,
Thank you for your great feedback! We’re so happy to hear that you find DSers easy to use and that our customer service team has been helpful, patient, and responsive. Your recommendation means a lot to us!
If you ever need any assistance, don’t hesitate to reach out—we’re always here to help.
DSers Team
Useful app, needed.
Nice a quick support.
Hi there,
Thank you for your feedback! We’re glad to hear that you find DSers useful and that our support was quick and helpful.
If you ever need any further assistance, don’t hesitate to reach out.
DSers Team