Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de diciembre de 2023

Eden helped me with a problem that I was unsuccessful in solving on my own. She understood the problem quickly and walked me through the steps (with screenshots) to tell me how to fix it! Thank you, Eden!

Sunshine Preppers
Estados Unidos
9 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de abril de 2024

Sandy is the best Support advisor i have evere met using The Dsers App , Excellent Support.

Ivelan Cosmetics
Francia
Alrededor de 1 mes usando la aplicación
DSers respondió 6 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de mayo de 2024

Thanks for all of your help, Jenny! Super thorough and guided me through any questions I had!

LuxeLintBuddy
Estados Unidos
2 días usando la aplicación
DSers respondió 5 de mayo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de febrero de 2024

I was chatting with Sandy about some problems i was facing and she has been a great help, replying very quickly and with the best solutions :))

Purr Gleam™
Reino Unido
22 días usando la aplicación
DSers respondió 16 de febrero de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de enero de 2024

I spoke to Blanca today. I have to say that you have great employees. You were able to solve my problem 100%.
I had doubts before I wrote to her, but she solved all my problems.
I hope that I only write to her when I have problems

Parori
Alemania
Alrededor de 1 mes usando la aplicación
DSers respondió 24 de enero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de febrero de 2024

Villanelle was fast and to the point, just the way I like customer service.

Pariso
Rumanía
21 días usando la aplicación
DSers respondió 29 de febrero de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de enero de 2024

I'm writing this review to say thank you to your staff Aimee who has helped me relentlessly and made sure that no problems with my Account! ^^

RayShop
Alemania
26 días usando la aplicación
DSers respondió 25 de enero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de abril de 2024

Recommend Sylvia - Fast quality service thank you!

CK HAVEN
Australia
Alrededor de 1 mes usando la aplicación
DSers respondió 24 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de enero de 2024

Sylvia is AMAZING! She was so kind and got to the bottom of my problem so quickly. I really appreciate the 24*7 support!

BeautiUnderground
Estados Unidos
30 días usando la aplicación
DSers respondió 1 de febrero de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de enero de 2024

Sandy was so helpful, very quick at responding and covered all the details with so much depth. I was truly impressed by their service and the team overall. The support included various screenshots and help arrows indicating exactly what I needed to do. Very clear, patient and to the point. 10 out of 10.

KOROVIA
Reino Unido
11 días usando la aplicación
DSers respondió 22 de enero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team