Reseñas (31.723)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de julio de 2020

I been waiting over 1 hour cannot get a customer services rep to even answer my questions. They said they sent me a email but nothing showed up.

LaTae's Boutique
Estados Unidos
42 minutos usando la aplicación
DSers respondió 22 de julio de 2020

Hi there LaTae's Boutique team. Sorry that you did not get support in time. Support team works during 7:00 am to 00:00 am UTC+8. If you contacted us during our resting time, we will get back to you as soon as we can once we get back to work. Please let us know your email address so that we can check it out for you. Look forward to your contact. Nice dropshipping with Shopify and DSers.

2 de enero de 2020

NOT user friendly! This app is just a waste of time, app not recommendable. I uninstalled the app right away.

Swarovkies
Filipinas
7 minutos usando la aplicación
DSers respondió 2 de enero de 2020

Hi, we are sorry that you are facing issues. We accessed to your account but didn't find any potential issue. We provide free online customer service to help you out. Please feel free to contact. Any detailed information would be very helpful for us to improve.

16 de febrero de 2020

horrível! sistema nestes 3 dias com problemas e ninguém faz nada e tive que criar esta loja para revisar!

LightKirad-note
Japón
2 minutos usando la aplicación
DSers respondió 17 de febrero de 2020

Hi there! Sorry that you are having issue with DSers. There is some bugs with Messenger recently. If you do not get replied from our support, please contact support@dserspro.com to give us a feedback. Hope it's helpful to you.

2 de noviembre de 2024

Veroqua
Estados Unidos
Alrededor de 1 hora usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi there,

Thank you for your review, all feedback is important to u.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

10 de septiembre de 2024

CuppyLamp
Lituania
14 días usando la aplicación
DSers respondió 11 de septiembre de 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

13 de enero de 2024

EleksTube IPS Global by EleksMaker
Japón
20 días usando la aplicación
DSers respondió 16 de enero de 2024

Hi there
Thank you so much for taking the time to leave this rating.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

10 de septiembre de 2023

RAUBOO
Armenia
1 día usando la aplicación
DSers respondió 11 de septiembre de 2023

Hello,

Thank you for leaving us a rating.
We would appreciate it if you could give us some details and tell us what we should change or improve according to you. Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team