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I had a problem but the operator "Chloe" responded very quickly and helped me solve my problem. I think I will be able to use this application in the future
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Awesome app and great support, especially from Krystal that helped me and was really helpful!!
Hello!
Thank you for your wonderful review! We're thrilled to hear that Krystal provided you with great support. Our team is dedicated to making your experience as smooth as possible, and it’s fantastic to know that Krystal was able to assist you so effectively!
Feel free to reach out anytime if you need further help. We're always here to support you!
DSers Team
Thanks for your help Celia. I appreciate your patience and everything was clarified right away.
Hi there,
Thank you for your kind words! We’re glad to hear that Celia provided patient and clear assistance. Your satisfaction is our priority!
If you ever need any further help, don’t hesitate to reach out.
DSers Team
I had this problem with inventory but when I contacted customer support they helped me to solve it. I'm giving 5 stars to the consultant (his name is Vivian). Thank you!!
Hi there,
Thank you for your kind words! We’re so glad to hear that Vivian was able to help resolve your inventory issue. Your 5-star feedback means a lot to us! 😊
If you ever need further assistance, don’t hesitate to reach out—we’re always here for you!
DSers Team
I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily learn like me started from scratch and customer support always there to follow you step by step! Amazing app, friendly user features, friendly customer support, all good!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Struggled to get set up and got confused on the buyer set up but sent a few messages back and forth with Raphael who was very patient, helped with each stage and made sure I was happy with next steps before we ended the convo. Thank you!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lena provided outstanding service, showing great dedication and attentiveness. She addressed all my questions with clear and straightforward information.
Truly an excellent professional!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Luna, was incredible, very helpful. I couldn't be able to fix my problem alone. She even helped me to find a new supplier. Really appreciate.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Olivia was fantastic in helping me fulfill an order! She responded quickly, guided me step by step, and made the process so easy. Outstanding customer support—highly recommend this app!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a consultation on DSers, and Neva was incredibly professional, quick, and efficient at all times. Her attention was kind and clear, patiently resolving my questions and providing an excellent service experience. DSers definitely has a great team, and Neva is a perfect example of that. Thank you so much!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team