Reseñas (30.363)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
13 de septiembre de 2024

Chrissy was incredibly supportive and took the time to explain how to solve my problem. Thank you, Chrissy!

Warmyz.com
Reino Unido
25 días usando la aplicación
DSers respondió 17 de septiembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de septiembre de 2024

Myra is such a good helper. I had so many troubles and she solved them all! The best attendant ever!

Ponto Compras
Brasil
9 días usando la aplicación
DSers respondió 18 de septiembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de noviembre de 2024

I had an outstanding experience with the customer service at DSers, thanks to Sans. I reached out with a few questions about order processing, and Sans was incredibly helpful and quick to respond. They went above and beyond to resolve my issue, I feel so much more confident now in dealing with the ordering side of DSers. It's rare to find such dedicated and attentive support, and I'm genuinely impressed. Sans made the entire process smooth and stress-free, really grateful for her help today. If you ever need assistance with DSers, I highly recommend reaching out to their team—you'll be in good hands! Thank you very much, Sans!

Vivamed
Reino Unido
Alrededor de 3 horas usando la aplicación
DSers respondió 18 de noviembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de octubre de 2024

Just when I thought dropshipping couldn't get any more complicated... my support advisor Esfania came in to save the day! She was super knowledgable and was able to answer all my questions. Providing step by step instructions complete with screenshots Esfania was able to help me understand not just my issues but the over all process involved. Couldn't have asked for a better support advisor! Thank you!

Sigma Gifts
Estados Unidos
Alrededor de 2 horas usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de noviembre de 2024

Service client surper réactif et très professionnel. Super experience client!

Mon Tapis d'Eveil
Francia
Alrededor de 2 meses usando la aplicación
DSers respondió 17 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de octubre de 2024

I was able to clarify my account email by the help of my assistance. He also help me review the app with more clarity.

My Store
Estados Unidos
Alrededor de 24 horas usando la aplicación
DSers respondió 15 de octubre de 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de octubre de 2024

chrissy is a great help. i was facing many problems on DSERS and she solved them for me in no time!

Sentials
Reino Unido
8 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de noviembre de 2024

It was amazing thanks uu for ur help Zinaa <3

Anime Keyz
España
21 días usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de octubre de 2024

Great response time from Zico, helped me solve all the issues.

Salvagio
Lituania
11 días usando la aplicación
DSers respondió 22 de octubre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de septiembre de 2024

The service is very good and the customer service is great. thanks

trend trinkets
Egipto
Alrededor de 2 meses usando la aplicación
DSers respondió 17 de septiembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team