Reseñas (31.485)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de noviembre de 2024

This app is so user friendly, the hard work is done for you.
Individual and trustworthy.

Adorn&Amuse
Australia
6 días usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de noviembre de 2024

Best app ever best customers service. Gloria helped me with just one minute! really appreciate everything

Authentic Vibes
Arabia Saudí
14 días usando la aplicación
DSers respondió 13 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de octubre de 2024

I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA

Takeaway
Filipinas
Alrededor de 2 meses usando la aplicación
DSers respondió 27 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de octubre de 2024

I contacted the support team via live chat as I had a small issue using the Dsers app today and was promptly assisted by Chrissy, who was extremely quick and professional in helping me. Thank you for the great and efficient service.

Saphira Intimates
Brasil
9 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de octubre de 2024

I want to extend a huge thank you to DSers assistant Lucy! She has been incredibly patient and provided me with a variety of methods to streamline my process. Thanks to her guidance, I successfully imported products from AliExpress to my Shopify store!

GUOracing
China
Alrededor de 1 mes usando la aplicación
DSers respondió 31 de octubre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de diciembre de 2024

thank you to Elora. i was confused about a process in Dsers and contacted them, and she responded with some of the most in-depth customer service i've ever received. amazing service and was very patient, understanding, and friendly. would rate 6 stars if i could!

ratelier ✧
Estados Unidos
4 días usando la aplicación
DSers respondió 10 de diciembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de octubre de 2024

I had an issue with one of my orders on AliExpress, but one of their customer service representatives from DSers, Gloria, was extremely helpful. She took the time and made the effort to find me a better supplier for a product that was out of stock. As someone who is still new to using this app, I appreciated that she didn’t leave me behind and ensured I was well taken care of. Thank you, Gloria!

Mr. Karne-Buros
Japón
3 meses usando la aplicación
DSers respondió 21 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 de octubre de 2024

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Candeluna
Alemania
Alrededor de 2 meses usando la aplicación
DSers respondió 27 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de noviembre de 2024

Great app, Very speed in response, I want to thank Adele for helping me about my concerns

Essential4You
Turquía
10 días usando la aplicación
DSers respondió 19 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de octubre de 2024

Thank you Chloe for you rapid respond to my questions. It didn't feel interacting with you on the other side. You took your time explaining with screenshot as steps to follow which was brilliant and able to resolve my query in mins. Thank you and have a lovely day ahead.

ChicCove
Reino Unido
30 días usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team