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There was an issue with me connecting my correct email to their account. I can assess that they tried very hard to assist me and everyone was very polite included Aurora. My issue has been rectified and they also answered my other questions.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Good evening, I wanted a Shopify store and didn't know the first thing about selling online. Nancy and her team on Shopify and Catalina at DSERS-AliExpress are making this process smooth for me. They are very knowledgeable and don't mind helping. I am super excited about working with these types of people. Meaning people that have my back. I was so nervous when I received my first order to push through Catalina assured me that my very first order would be shipped out. I am also learning a lot from them. My side hustle is to be my only hustle.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a great experience with one of the agents. Raphael helped me with an issue I had, it was quick and straight to the point!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I find that this app is not as user friendly as Oberlo BUT the customer service makes up for it. Luna is excellent and very efficient at fixing any issues or answering questions that I have. Thanks again for your help Luna.
Hi there!
We're grateful to see your feedback
There still have a lot aspects for us to improve, we believe we can make DSers even more convenient for our users to do dropshipping
Please feel free to share your great ideas on how to improve DSers, we will take them seriously
DSers Team
We were very well attended by support through facebook messenger. The service was agile, practical and fast. Thank you Stephen!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Merci pour votre aide ça a été clair pour moi j'aime bien votre logiciel
cordialement merci par avance
Hi,
Thank you for your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
A Tracy me atendeu muito bem e solucionou a minha dúvida, muito obrigado. Só acho que deveria ter atendentes em pt sou br, mas n sei se tem
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I needed help with something to finish processing an order and when I reached out to the team at DSers, Lucy was absolutely pleasant and was quick on helping me resolve the issue! Thank you for having great people on the team!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Solicitei informações sobre o dsers e fui muito bem atendido por Villanelle, com atendimento muito tranquilo e pessoa bem esclarecida.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Emily helped me solve an issue, provided screenshots for clarification. Fast answering support. Would email again!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team