Reseñas (31.697)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de noviembre de 2024

Such A great experience with the fastest Customer Services by Vivian. I got a problem related Dsers and Vivian solved it very quickly in less then 2 Minutes . Thank You Vivian

Milanni Fashion
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de enero de 2025

Lydia Were Great!
Asked very fast and solved my problem in a few minutes!You really can trust the support provided by Dsers!!

Easify
Portugal
3 meses usando la aplicación
DSers respondió 27 de enero de 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de diciembre de 2024

Vivian was awesome. Helped me with my order issue and solved it within a fast time. Fast responding too. Great service and honestly made my new years day :) She is great, cheers!!!!

oxypro
Nueva Zelanda
3 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de diciembre de 2024

Adele at Dsers was great in help me with on-boarding and first usage of the Dsers, I had almost given up and wanted to switch to another solution as I was not able to use it properly. He helped me understand Dsers fully and how to use different features.

SWAGYLE
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de diciembre de 2024

Zina was very helpful during the process of linking my Aliexpress account to Dsers. Thank you once again Zina for the assistance/

Comfy Vibe
Estados Unidos
Casi 2 años usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de febrero de 2025

Incredible! Customer support is extremely fast, helpful and detailed. The customer support answered me almost instantly when I needed help to solve my problems. I am very satisfied with the value I received. My problems were solved and I got the needed explanation to understand everything I needed to. Very pleased with the Customer Support

Fit4lifegym
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 20 de febrero de 2025

Hi!

Thank you for taking the time to share your experience with us! We're so glad to hear that our customer support team was able to help you quickly and thoroughly. Providing clear and efficient assistance is what we strive for, and we're happy to know that your issues were resolved to your satisfaction.

Feel free to reach out anytime if you need further assistance—we're always here to help!

DSers Team

29 de enero de 2025

I was able to reset my currency back to the right one with help from our lovely Dsers staff Krystal. I was panicking so much but it's all good now because Krystal is a legend!

CarGearPro
Australia
3 meses usando la aplicación
DSers respondió 5 de febrero de 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de enero de 2025

Esfania is one of the best supporters I have ever met. nEsfania spent 2 hrs helping me with an issue that I could not find the solution from online. I made a few mistakes on the way and Esfania was very patient with me. Esfania also has a quick response time. Overall I rate 10/10

My Store
Australia
Alrededor de 1 mes usando la aplicación
DSers respondió 6 de enero de 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de diciembre de 2024

The app is good but there are alot of moving parts and at times it is difficult to use. But the support is what makes this service so great. I spoke with Sherry today and she is by far the most professional service representative I have ever dealt with. She took me step by step and had screenshots to guide me the whole way. I was breifly called away from my desk but she waited patinetly until I returned. My entire problem was fixed in the matter of minutes. Very impressive service.

Kitchen Klout
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de diciembre de 2024

needed help with fulfilling my orders because of some errors so I reached out to Blanca and my problems got solved in just minutes. Thanks Blanca!

Masenal
Alemania
9 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team