Reseñas (28.907)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de mayo de 2024

The most patience and helpful agent you could get in customer service area is Sherry, I was chatting with her for an hour I think , and she resolved all my doubts and trouble that I had on placing and order. Thank you so much Sherry, such a great agent.

BFPETS
España
6 meses usando la aplicación
DSers respondió 22 de mayo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de julio de 2024

thank you Rfimp you're a G

VDC Industrie
Francia
Más de 1 año usando la aplicación
DSers respondió 25 de julio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de junio de 2024

I needed help with an item and Lucy was superb with her customer service, problem got sorted straight away

Spautico
Reino Unido
20 días usando la aplicación
DSers respondió 16 de junio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de julio de 2024

Colleen was very easy to talk to and managed to help me with every question i had in under 20 minutes

bipshield
Estados Unidos
3 días usando la aplicación
DSers respondió 14 de julio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de septiembre de 2024

agradeço imenso o apoio da assistente Vivian que resolveu minha dificuldade com rapidez e eficiência.

American Team
Portugal
7 meses usando la aplicación
21 de agosto de 2024

otimo atendimento muito rapido e pratico

ofertas puma
Brasil
5 meses usando la aplicación
DSers respondió 22 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

i waws helped bij ''IRita"

very helpfull and kind, thank you so much IRita

Stellair
Países Bajos
6 días usando la aplicación
DSers respondió 28 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de mayo de 2024

Irene with customer service did an excellent job fixing my issue. Quick replies, and got my business back on track. Thanks a lot to the DSers team!

Wide Comfort Shoes
Estados Unidos
6 meses usando la aplicación
DSers respondió 23 de mayo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de junio de 2024

I am new to drop shipping and DSers customer service is completely Awesome! You can live chat with a rep to get answers quickly. By far the best online app for drop shipping. Easy to set up and use.

Ms. Magee
Estados Unidos
26 días usando la aplicación
DSers respondió 4 de junio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de mayo de 2024

Raphael was extremely helpful with getting my orders to be recognised on aliexpress to allow me to make payment. Very friendly and the problem was solved in a matter of minutes. Thank you!

LUMINA
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 29 de mayo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team