DSers: Dropship+AliExpress+AI

Great support from Nico!

DSers helped me today to re-install the app on my browser to fix an issue I was having importing products from AliExpress to my Shopify store, Fashion NetClub. The process was smooth and the support was excellent. Special thanks to Nico for the quick and helpful assistance! Highly recommend DSers for anyone doing dropshipping with AliExpress.

— Ruben at Fashion NetClub

Dsers is a very reliable company. I’m truly impressed by the excellent quality of their personalized service—available 24/7 with very friendly staff who always strive to find the best solution for you, acting as experienced guides. You learn a lot about e-commerce platforms like Alibaba, Shopify, and AliExpress, and I’m very happy to have Dsers’ support.

I had an issue after accidentally deleting my Shopify account, and all my DSers product mappings with AliExpress were disconnected. Tina was incredibly helpful, patient, and professional throughout the whole process.

She quickly understood my problem, explained everything clearly, and helped escalate the restoration request to the technical team. Her support saved me from having to reconnect hundreds of products manually.

Excellent customer service, very kind communication, and fast assistance. Thank you so much, Tina — you truly made a stressful situation much easier for me!

Franchement j’étais complètement bloqué… j’arrivais pas du tout à connecter mon nouveau magasin alors que j’avais encore des commandes en attente, un vrai casse tête

Heureusement Teresa de l’équipe DSERS est intervenue et là gros soulagement. Elle a été super patiente, elle a pris le temps de tout m’expliquer calmement et surtout elle m’envoyait des screens à chaque étape pour me montrer exactement quoi faire, ça m’a vraiment aidé.

J’étais un peu perdu au début mais sa méthode était claire et rassurante. Au final tout fonctionne nickel maintenant, donc un grand merci à elle service vraiment au top et réactif

Grace was super helpful throughout the whole process. I was struggling to find the right product and get everything set up, but she guided me step by step and made things way easier for me. She was patient, clear, and actually cared about helping me move forward. Really appreciate her support — made a big difference.

Fast and clear support fixing currency issues between the platform and my shop! Thanks Aimee :)

I had a really positive experience with the DSers customer service team today, especially thanks to Blanca. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire conversation. Blanca took the time to fully understand my issue and guided me step-by-step with clear, practical solutions that actually worked.

What stood out the most was her professionalism and warm, friendly attitude—it didn’t feel rushed or scripted at all. She made sure all my questions were answered before ending the chat, which gave me a lot of confidence and peace of mind.

Customer support like this makes a huge difference, especially when running an online business. I truly appreciate Blanca’s help and would definitely rate this experience 5 stars. Thank you for the excellent service!

Excellent support and very patient customer service.
The support agent spent a lot of time helping me find a better supplier and cheaper shipping options for my dropshipping order. Very professional, kind, and responsive throughout the whole process. Highly recommended!

Had a major issue with order cancellations that I couldn't solve on my own. The support team was patient, professional, and found the solution quickly by helping me switch to a better-linked account. Everything is working perfectly now, and my orders are finally going through. Highly recommend DSers not just for the app, but for the amazing support team!

I had an issue with a "test" order and Sandy from DSers was absolutely PHENOMENAL. She was very patient after she found out what I did wrong. She explained what I did, how to correct it and how to move forward. I really appreciate her help. Its very encouraging as a new business owner to know this level of support is available to me. Thank you again SANDY!