Reseñas (31.723)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de mayo de 2022

I think Dsers it's kind of hard to figure out, a lot of information, but it seems ok. I liked Oberlo better, was more clean and clear. I'm still trying to figure it out. Hope gets better and more accessible. Got help from Meena today, she was fast, kind and communicative, appreciate it.

TrueKindstore
Estados Unidos
Más de 1 año usando la aplicación
11 de diciembre de 2023

Je veux que cette application soit gratuite pour moi.
mais je n'arrive plus à l'utilisée gratuitementé
pourquoi?

avsuper
Canadá
Más de 1 año usando la aplicación
DSers respondió 13 de diciembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de diciembre de 2023

Sherry responded to me quickly and was open to helping me resolve my issue fairly quickly.

Thank you Sherry

avalovette
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 de julio de 2024

Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.

Ylisaofertas.com
Brasil
3 meses usando la aplicación
DSers respondió 21 de julio de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

16 de julio de 2023

I am getting an error message that the app is unsupported in shopify. I am seeking some help on this. Will i have to delete all my products that i have uploaded on my store.

femboujee89.com
Reino Unido
Más de 1 año usando la aplicación
DSers respondió 19 de julio de 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

Best,

22 de agosto de 2022

I had good customer service from Jessica. She was quite helpful. I am not finding this app as easy to use as Oberlo, and she was able to help walk me through my problem. I have yet to have DSers respond to an email, but they are quick to respond in chat.

Rocket Pets
Estados Unidos
12 meses usando la aplicación
DSers respondió 22 de agosto de 2022

Hello Rocket Pets,
Thank you for your review, and your kind words for Jessica.
We understand that DSers may be a little different from Oberlo.
Please let us know if you have some ideas on how we could improve things!
As for your emails, we checked and found that you received a reply, could you please check your Spam folder potentially?

Happy dropshipping!
DSers Team

Fecha de modificación: 20 de mayo de 2022

I was advised to switch to DSers because Oberlo was shutting down. So I migrated & now all of my pricing is messed up. I have spent the last 2 days trying to figure out how the pricing works as I sell in AUD. Now I have just discovered I can't include shipping costs when I import & push to my store. I have to average them out using my pricing rules ! Oberlo could add shipping with no problems. Even searching for products on AliExpress is hopeless.

Flora By Millie
Australia
10 meses usando la aplicación
10 de junio de 2024

The customer support is next level brilliant. However I feel the pricing within DSer is slightly confusing. Even if you select product synchronisation with another country all prices are in US dollars. Be aware of this with pricing items in your store if not trading in US dollars.

Days of Spring
Australia
5 meses usando la aplicación
DSers respondió 12 de junio de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

Fecha de modificación: 1 de febrero de 2023

They can be extremely slow! The remapping has taken over 20 days and still needs to be done. If they told me they could not help in the first place, then I would have done it myself 100 times!

Rosery Poetry
Francia
8 meses usando la aplicación
DSers respondió 5 de julio de 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1 de mayo de 2023

estou tendo problemas com o DSERS preciso de suporte para resolver a minha situação porque estou querendo procesar os meus primeros pedidos na plataforma porem esta aparecendo um erro nele que nao me permite liberar para o receber os pedidos dos meus clientes... entre em contato no e-mail so que ate agora nao tive resposta

dagale
Brasil
8 meses usando la aplicación