Reseñas (31.324)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de julio de 2023

Would most likely appreciate it if you could update your app because it's saying no supported, and I really need this app so please and thank you.

Aromati
Estados Unidos
9 meses usando la aplicación
DSers respondió 12 de julio de 2023

Hi,

This issue is cause by Shopify sadly.
We are currently working with their team to have it fixed, but no worries, we are supported.
Feel free to reach out to us in case you need anything.

DSers Team

28 de febrero de 2023

Service chat très rapide et concluant. Je conseil tous a faire un petit message en cas de bloquer sur une question :)

Cherry-Shop
Suiza
9 meses usando la aplicación
DSers respondió 1 de marzo de 2023

Hi,

Thank you for taking the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de enero de 2021

We ar working since a few days with dsers, it works intuitive, The quality of the helpdesk is good. Though there is a time difference that could cause a delay in answers.

IBuySmartOnline
Países Bajos
9 meses usando la aplicación
DSers respondió 10 de enero de 2021

Hi IBuySmartOnline,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team

27 de agosto de 2023

Isla was a lot of help, good team to help you when you confused to about things. Defo worth using this for dropshipping

Mysterious Miscellaneous
Reino Unido
8 meses usando la aplicación
DSers respondió 29 de agosto de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de enero de 2022

excellent customer service! We were having an issue with getting an order paid for and the customer service quickly came to help us

White Licorice
Estados Unidos
8 meses usando la aplicación
DSers respondió 7 de febrero de 2022

Hi White Licorice,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de noviembre de 2022

I have been using DSers for months, and although most things are smooth, there have definitely been some hiccups. That being said, anytime I've reached out to their Support team they've done a fantastic job of addressing and finding solutions to any issues that may arise. My last couple of reps Joy and Stephanie were both extremely helpful and provided excellent customer service.

Jadey's Closet
Estados Unidos
8 meses usando la aplicación
DSers respondió 14 de noviembre de 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de junio de 2022

Brand new to this application...I'm finding it a little hard to get the hang of but I'm still getting used to it! My customer service rep, Krystal, helped me navigate the app and was quick to respond! ☺️

Kander & King
Canadá
8 meses usando la aplicación
DSers respondió 12 de junio de 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de mayo de 2022

Boa plataforma, com ótimo atendimento. A migração do Oberlo foi tranquila e rápida e o App é de uso bem intuitivo,

Conector Store
Brasil
8 meses usando la aplicación
6 de diciembre de 2023

La ayuda ofrecida por la asistente Irene me ha solventado el problema y los futuros dolores de cabeza con el proveedor que tenia vinculado con esta aplicación DSers. Realmente muy satisfecho con toda la ayuda...

Electro Wave Online
España
7 meses usando la aplicación
DSers respondió 7 de diciembre de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de noviembre de 2022

Jessica was the ONLY rep out of 2 others that was able to help me understand what in the world was going on with my account. I think this women should be given a promotion and be able to train other employees because wheeew she's great!!

RixhSkinE
Estados Unidos
7 meses usando la aplicación
DSers respondió 2 de noviembre de 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team