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Excellent app and excellent support, I had a problem and was helped by Krystal, she resolved it immediately, without fuss and was super attentive, showing me step by step how I should follow to resolve it. Rating 1000!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Our business has been using DSers for over a year, and it has been an exceptional tool for managing wholesale orders seamlessly through our Shopify store. By integrating with AliExpress as our supplier, DSers has streamlined our order processing and inventory management, allowing us to focus on scaling our business effectively.
The platform is intuitive, reliable, and loaded with features that make managing our supply chain more efficient. In over a year of use, we’ve encountered only one minor issue, which was swiftly addressed thanks to Vivian's outstanding support. Her professionalism and prompt resolution ensured that our operations remained uninterrupted.
DSers has been an essential part of our success, and we highly recommend it to any Shopify merchant looking for a dependable solution to simplify their wholesale operations. The combination of powerful tools and excellent customer service sets DSers apart.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Olivia was fantastic in helping me fulfill an order! She responded quickly, guided me step by step, and made the process so easy. Outstanding customer support—highly recommend this app!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I typically do not provide reviews for customer service, but due to the prompt and efficient response provided by 'Rick', I felt it necessary to commend the DSERS team for their outstanding work. I sincerely appreciate the attention and support offered.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I'm very happy my problem slove I'm struggling finding supplier after I connected with deser person here name is Rafimp he is help full iiam realy thank fr this person five star
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Lena provided outstanding service, showing great dedication and attentiveness. She addressed all my questions with clear and straightforward information.
Truly an excellent professional!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Incredible! Customer support is extremely fast, helpful and detailed. The customer support answered me almost instantly when I needed help to solve my problems. I am very satisfied with the value I received. My problems were solved and I got the needed explanation to understand everything I needed to. Very pleased with the Customer Support
Hi!
Thank you for taking the time to share your experience with us! We're so glad to hear that our customer support team was able to help you quickly and thoroughly. Providing clear and efficient assistance is what we strive for, and we're happy to know that your issues were resolved to your satisfaction.
Feel free to reach out anytime if you need further assistance—we're always here to help!
DSers Team
Lydia Were Great!
Asked very fast and solved my problem in a few minutes!You really can trust the support provided by Dsers!!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
the app is free to use better then other fake overprices fulfillment apps like AutoDS or Zendrop or any other apps. they dont charge any fee and customer service is very quick and helpfull. Rita from DSers team helped with sync issue of orders , she is gem and very helpfull. i recommend this to all even if u r starting or at advanced level dsers is must have app for dropshipping business.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was able to IM with Wendy today regarding an order I had completely messed up for a customer. I was initially worried that the DSers chat would only be able to help on DSers issues and was releived when Wendy was able to help me across the AliExpress, DSers and Shopify websites. Wendy was quite patient and when I was having another issue arise she was waited for me to solve issue and continue to help with the original order mishap. Very satisfied with the chat option and that issues can be quickly resolved across multiple sites.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team