Reseñas (31.699)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de diciembre de 2024

Thank you to Chrissy for the valuable assistance in processing my orders. Thanks to their responsiveness and attentive listening, my orders, which were previously failed, were quickly resolved.

I am truly grateful for their professionalism and efficiency. It’s a real pleasure to work with someone so responsive and attentive!

Thanks again for your support, and see you soon!

Best regards

Bivouacamp
Francia
7 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de diciembre de 2024

The app is easy to navigate, easy to read but packed with useful information. Customer Service through the Live Chat is Amazing. Representative was with me in less than a minute. I hope you get to interact with Vivan. I'm sure all the representative are great but she is quick, resolved the problem in less 5 mins, complete with picture so that you know where to click or enter info, friendly and professional. No question, DSers is there to help you win at your business. Thank you again Vivan!

Buckee Shop
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 4 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de noviembre de 2024

“Esfania” "Using DSers‑AliExpress Dropshipping has been an amazing experience! The platform is incredibly user-friendly and made managing my dropshipping business so much easier. I loved the one-click ordering feature, which saved me countless hours processing orders. The ability to bulk import products and set pricing rules automatically helped me scale my store effortlessly.

The supplier optimization tool is a game-changer—it ensures I always work with the best suppliers for price and quality. Customer support was also top-notch, answering my questions quickly and professionally. Thanks to DSers, my business is running smoother than ever. Highly recommend it to anyone in the dropshipping space!"

H1927
Estados Unidos
2 meses usando la aplicación
DSers respondió 2 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de noviembre de 2024

I recently had the pleasure of getting support from Villanelle on the DSers team, and I can't recommend Villanelle enough! Villanelle was incredibly fast, efficient, and effective in addressing my issue. From the moment I reached out, Villanelle was attentive and made sure to understand my concerns thoroughly. Villanelle was also very patient, taking the time to explain how the DSers processing system works, which really helped me grasp everything better.

What impressed me the most was how Villanelle made the entire process feel seamless and stress-free. My problem was solved in no time, and I truly appreciate the excellent service! If you ever need support, I highly suggest reaching out to Villanelle; you won't be disappointed!

MTLondon
Reino Unido
Más de 2 años usando la aplicación
DSers respondió 5 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de noviembre de 2024

I had an excellent experience with the DSers support team! They were very professional and responsive, walking me through the process step by step. They helped me sync my order status and provided clear instructions. I really appreciate their patience and quick responses. Overall, a smooth and positive experience! Highly recommend their service.

PetHome
Reino Unido
5 meses usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de diciembre de 2024

Maria has been absolutely amazing! She helped me with everything I needed and provided top-notch support. She's truly a lifesaver, and I would say she's #1 in customer service. Highly recommend her for anyone looking for excellent assistance

LUMEO
Moldavia
5 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de diciembre de 2024

I am completely satisfied with the service and handling of DSers. I encountered an error for the first time and reached out for support. The lovely Chloe helped me quickly and courteously. A huge thank you to Chloe! I can recommend DSers 100%!

HiVib
Alemania
5 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 de febrero de 2025

Wendy has been an amazing support and helped me perfectly with my questions! I am very satisfied and will continue to use this app with pleasure. :)

Marizoa
Australia
4 meses usando la aplicación
DSers respondió 20 de febrero de 2025

Hello!

Thank you so much for your kind words! We're thrilled to hear that Wendy was able to assist you effectively and that you're satisfied with the support. It’s always wonderful to know our customers are having a positive experience!

If you ever need further assistance, feel free to contact us again. We’re always here to help.

DSers Team

13 de diciembre de 2024

Chloe, Chloe, Chloe!!!! I was having the most horrible time getting my order completed. Chloe was very helpful and patient with me. I am so grateful for the assistance and time spent with me. I am very new to this business and still learning! You are very lucky to have her on your team! Thank you, Chloe!

The Finer Way
Estados Unidos
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de enero de 2025

Always have the best help here, and very quick and efficient. Fiona was very nice and a great help to me and my store.

Elevate
Canadá
5 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team