Reseñas (31.242)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
4 de diciembre de 2024

I recently had the pleasure of receiving support from Teresa on the DSers team, and I can’t recommend her enough! Teresa was incredibly fast, efficient, and effective in resolving my issue. From the moment I reached out, she was attentive and ensured she thoroughly understood my concerns.

What stood out was Teresa’s patience—she took the time to explain how the DSers processing system works, which made everything much clearer for me.

The most impressive part was how seamless and stress-free she made the entire process. My problem was resolved in no time, and I truly appreciate the exceptional service! If you ever need support, I highly recommend reaching out to Teresa; she won’t disappoint!

Silent Basketball
Singapur
Alrededor de 1 mes usando la aplicación
DSers respondió 5 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de noviembre de 2024

Wonderful customer service! Maria was super helpful—really appreciate your assistance. :)

iBeautyAcademy.ca | PMU, Numbing Cream & Beauty Products to Canada | USA | Australia | Austria | Denmark | UK | France | Germany | Ireland | Italy | Japan | Netherlands | New Zealand | Norway | Poland | Portugal | Spain | Sweden | Switzerland |Singapore..
Canadá
Más de 2 años usando la aplicación
DSers respondió 26 de noviembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de noviembre de 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily have help support. I talked to Chrissy and the agent was very helpful and was able to solved my issue.

InspireIR Shop
Canadá
Alrededor de 2 meses usando la aplicación
DSers respondió 18 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de diciembre de 2024

Great customer service. I still don't know how they did it or what they did, but at least MY customer is now taken care of. :)

Books & More Boutique Shop
Estados Unidos
9 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de noviembre de 2024

Many thanks to Celia for her help! She responded quickly, answered all my questions patiently and thoroughly, and resolved all my issues. Whether it was product information or after-sales service, she was very professional and attentive, making my shopping experience enjoyable. With such excellent customer support, I feel much more confident shopping here!

SecretShopNow
Panamá
2 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de diciembre de 2024

I was tearing my hair out with a product mapping issue. I was lucky enough to get Vivian on the live chat to help. She was extremely helpful and even more patient with my inexperience. It was an absolute pleasure being guided and taught by her. It's good that DSres has people that actually know what they're talking about.

Starry Spaceman
Australia
29 días usando la aplicación
DSers respondió 4 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 de noviembre de 2024

Great app. Super customer service. I would give more than 5 stars if I could.

Vaquero Outfit
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 20 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de diciembre de 2024

Elora did an amazing job with helping me setup my order process. Fast and easy to use thank you

DogsPawadise
Estados Unidos
3 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de octubre de 2024

I’ll give dsers 5 stars because I had a great experience with the customer service who’s name is “Rita” she was prompt, polite, and extremely helpful in addressing my needs. She made everything easy to understand and quickly resolved my issue. I appreciate her professionalism. Thank you!”

Noble luxury
Estados Unidos
4 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 de noviembre de 2024

I recently reached out to DSers customer service and had the pleasure of being assisted by Vivian.
From the moment she responded, her professionalism and genuine care were evident.
She not only resolved my issue with impressive expertise but went above and beyond to ensure everything was perfect.
Even after my initial problem was solved, Vivian continued to offer assistance, asking if there was anything else she could help with.

Her thorough and attentive approach made me feel truly valued as a customer.

DSers is fortunate to have such an incredible asset in Vivian, who truly adds outstanding value to their team.

Livandy
Países Bajos
Alrededor de 1 mes usando la aplicación
DSers respondió 27 de noviembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team