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Sandy was very quick and helpful with resolving a problem I had.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
VERY GOOD CUSTOMER SERVICE !!! AND GOOD APP <3
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chrissy helped me with a billing issue and held my hand during the process. I am so grateful for the time she spent with me. Excellent customer service.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a lot of questions about the app and how it can help me for my business and live chat support was very prompt and quick to respond. They were very willing to answer my question despite some miscommunication but it worked out in the end. Celia was the one who helped me and was very engaging and thorough to talk to. Compared to other fulfilment apps, this is definitely one of the best.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Thank you Selena for you help! It really helps me to solve my issue.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
problem was solved, great experience with DSERS agent
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Olivia was great! Patient and took the time to understand the situation. Problem solved within no time, troubleshooted and gave me a solution, that’s good service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I worked with Olivia today to help me with adding a new supplier for dropshipping. It took a while, but in the end the supplier was added and I was able to process the order from a customer. She was very helpful and patient with me and walked me through everything step by step. She also assisted me with fixing my account information to show the correct name and email for my account. I could not have gotten through this process without her assistance. Thanks so much Olivia. Great Job and great customer service. I hope to work with her again if needed.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Amazing! very helpful
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Muito rápido e atencioso, muito boa experiência. :)
Obrigada!!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team