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Chloe from Dsers was an absolute gem of a person she was super fast in responding to my needs and helped me along the way. I was so stressed earlier but with Chloe guidance and help i was able to actually understand what was wrong and how to correct my mistakes. Thank you Chloe very much once again and you are a superwomen !!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
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"I had the pleasure of working with Villanelle from the customer service team, and I can't say enough great things about the experience! Villanelle was incredibly helpful, attentive, and went above and beyond to ensure all my questions were answered. Their professionalism and kindness made the whole process smooth and stress-free. Thank you, Villanelle, for your outstanding service! Truly a 5-star experience."
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I’ve used this app on & off for a while now. It’s easy to use & synch inventory. Jeffery was especially helpful when I messed up my account. Even answered in the middle of the night within minutes & got me working again. Excellent customer service
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Good custumer service. After I asked to help me with app they sorted my problem in few minutes. amazing
Hello!
Thank you for your kind words! We're so happy to hear that our customer service team was able to quickly resolve your issue. Providing fast and efficient support is what we aim for, and we're glad you had a great experience!
Feel free to contact us again if you need further assistance. We're always here to help!
DSers Team
Had a very great Experience with Sandy. Got all the answers needed.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Aurora did very well, i had an issue for the first time and she was the only one able to help me, compare to her collegues who struggled ! very smart person it didnt take her lon to solve the issue. !!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Outstanding Service and Performance – Teresa is an Absolute Gem!
I had the pleasure of working with Teresa from Dsers, and I am absolutely blown away by her exceptional service and performance. From the very beginning, Teresa demonstrated an unparalleled level of professionalism, expertise, and dedication that truly exceeded my expectations.
Teresa was incredibly responsive to all my inquiries, providing clear and concise explanations for every question I had. She effortlessly guided me through the platform, offering insightful tips and solutions that made my experience with Dsers so much easier. Whether it was optimizing product syncing, managing my orders, or troubleshooting any issues, Teresa handled everything with efficiency and a positive attitude that made it all seem effortless.
What really sets Teresa apart is her genuine care and commitment to ensuring I was fully satisfied with the process. She was proactive in offering helpful suggestions and consistently checked in to make sure everything was running smoothly on my end. Her communication was always timely, courteous, and above all, effective. I never felt like I was left in the dark – Teresa always made sure I was fully informed and confident in every step.
It’s rare to encounter someone so dedicated and knowledgeable, and Teresa’s passion for her work is evident in every interaction. She’s not just a fantastic professional; she’s a true asset to the Dsers team. Her exceptional service, paired with her friendly and approachable demeanor, made working with her an absolute pleasure.
I’m incredibly grateful for the support and guidance Teresa has provided, and I look forward to continuing to work with her in the future. If you're fortunate enough to work with Teresa, you’re in excellent hands – she’s truly the best!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had the pleasure of working with Selena from DSers, and I can confidently say she went above and beyond to help me with my needs. Her professionalism, patience, and knowledge were outstanding, and she made the entire process seamless. Selena was quick to respond, provided clear guidance, and genuinely cared about resolving my issues efficiently. It's rare to come across such exceptional customer service, and I couldn't be more grateful for her support. Thank you, Selena and DSers, for an amazing experience!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rita was very helpful, and she put my mind at ease. She is a keeper. Thank you
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team