Reseñas (30.302)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de noviembre de 2024

I am satisfied with the customer service. I had a problem connecting to my account and I contacted the team for this and Zina from the Dsers team took my request specially and helped me solve this problem. She was attentive and courteous. She even sent me screenshots of the actions I should take to solve my problem. It only took me 5 minutes. I recommend her.

Qisoro
Reino Unido
Alrededor de 1 hora usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4 de septiembre de 2024

Blanca did a great job and helped me

ChicFinds
Israel
24 días usando la aplicación
DSers respondió 8 de septiembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de septiembre de 2024

Atendimento da Rita foi muito rapido e muito atenciosa. me ajudou muito ...valeu

cannabrisa
Brasil
Alrededor de 2 meses usando la aplicación
DSers respondió 8 de septiembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de julio de 2024

Very helpful support with Myra. Was very quick at answering my questions and very knowledgeable about the platform.

Christmas Pyjamas
Reino Unido
8 meses usando la aplicación
DSers respondió 21 de julio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de julio de 2024

I love the customer care of Dsers but Colleen has made it incredible! very helpful and replying quickly, knowledgable and does very well :) you'd be lucky if colleen is your support agent :)

ShopViral
Estados Unidos
3 meses usando la aplicación
DSers respondió 18 de julio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de octubre de 2024

was fast and nice support thanks!

Glowynight
Lituania
2 días usando la aplicación
DSers respondió 29 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de octubre de 2024

I want to shout out Vivian for her amazing help during my recent interaction. She was friendly, knowledgeable, and went above and beyond to assist me with my questions. Her positive attitude made the experience enjoyable. I truly appreciate her support and highly recommend reaching out to her for any assistance. Thank you, Vivian!

ComfoWears
Suecia
Alrededor de 2 horas usando la aplicación
DSers respondió 15 de octubre de 2024



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de agosto de 2024

Hi, I had some questions about the fulfillment process and had chat with Rfimp. Their service and help was perfect and super agile to solve my issues and clarify my questions. Super satisfied! :)

Coverlee
Reino Unido
4 días usando la aplicación
DSers respondió 18 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de julio de 2024

Fast and knowledgeable.... soooo happy i get this for free! I don't know the first thing abt dropping and I've been on them with the questions.

Everyone is fast, friendly, and so knowledgeable... I "WILL" be a millionaire from my store thanks to DSers!

The Woman's Retreat
Estados Unidos
5 días usando la aplicación
DSers respondió 29 de julio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 de junio de 2024

So far, our experience with DSers has been better than with any other drop-shipping extension on Shopify. The software is free of bugs, intuitive to operate and has all the features we need to manage products and orders.

As a result, we actually never need to contact customer service to date - until today. And there too, the experience was excellent: fast and competent. I want to give a special shout-out to Blanca - who was very efficient, fast and friendly! Thank you!

Nylongerie
Alemania
5 meses usando la aplicación
DSers respondió 23 de junio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team