Reseñas (31.701)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
13 de enero de 2025

I had the pleasure of working with Selena from DSers, and I can confidently say she went above and beyond to help me with my needs. Her professionalism, patience, and knowledge were outstanding, and she made the entire process seamless. Selena was quick to respond, provided clear guidance, and genuinely cared about resolving my issues efficiently. It's rare to come across such exceptional customer service, and I couldn't be more grateful for her support. Thank you, Selena and DSers, for an amazing experience!

SmartGearPros.com
Estados Unidos
26 días usando la aplicación
DSers respondió 20 de enero de 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de diciembre de 2024

I spoke with Jasmine from the Customer Service Team today. Jasmine was very helpful and allowed me to ask as many questions as I needed to understand my subscription. She even offered further insight and assistance on things that I wasn't even aware of. I appreciate her help today and it makes me feel more confident with working with DSers as my dropshipping company.

My Store
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 3 de enero de 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 de enero de 2025

Great and fast support! Can Help you with any thing! Zoe is the best when it comes to support!

Nestelier
Suecia
4 meses usando la aplicación
DSers respondió 30 de enero de 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de noviembre de 2024

Aurora did very well, i had an issue for the first time and she was the only one able to help me, compare to her collegues who struggled ! very smart person it didnt take her lon to solve the issue. !!

ElleKiffe
Francia
Alrededor de 1 año usando la aplicación
DSers respondió 28 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de diciembre de 2024

Villanelle was amazing, she was able to resolve my issue quickly . She was patient and very kind. Thank you again for solving my issue :D it was simpler than I thought!

Lenumora
Estados Unidos
4 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de febrero de 2025

Hi,
I'm new to DSers and Zico was absolutely amazing. He took me through everything step by step. Amazing customer service and great help at your finger tips. Thank you Zico, would definitely recommend

Luxifi-Me
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 20 de febrero de 2025

Hi there,

Thank you for your kind words! We’re so happy to hear that Zico provided amazing support and guided you step by step. We’re glad you had a positive experience, and we truly appreciate your recommendation. 😊

If you ever need assistance again, don’t hesitate to reach out—we’re always here to help!

DSers Team

9 de noviembre de 2024

I recently had the pleasure of interacting with dear Wendy customer service team, and I must say, they exceeded my expectations in every way. From the moment I reached out, the response was prompt, professional, and genuinely friendly. My representative listened carefully to my concerns, provided clear solutions, and made me feel valued as a customer.

What really stood out was their dedication to making sure I was satisfied. They followed up to ensure everything was resolved to my satisfaction, and even offered additional assistance if needed. It’s rare to experience this level of service nowadays, and I truly appreciate the time and effort they put into making sure I had a positive experience.

Thanks to Wendy, I feel confident in recommending their services to anyone looking for quality and reliability. Keep up the excellent work!"

SeyarSalehi
Estados Unidos
11 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de diciembre de 2024

Just had a complicated mess sorted by them. It took an hour but they were patient and walked me through the process.
5 stars!

FunHealthyHabits
Corea del Sur
7 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de febrero de 2025

Luna was a great help to me following my latest enquiry. She was prompt in responding and has assisted me before. Exceptional service.

PetsDzign
Portugal
Más de 1 año usando la aplicación
DSers respondió 20 de febrero de 2025

Hello!

Thank you so much for your feedback! We're thrilled to hear that Luna was able to assist you once again and provided exceptional service. Our customer service team always strives to provide prompt and helpful support to make your experience smoother.

If you need anything else, don't hesitate to reach out to us again. We're here to help!

DSers Team

26 de diciembre de 2024

Dsers makes fulfilling orders quick and easy. Their customer service is top notch, Selena was very helpful

Scarpian
Australia
Más de 2 años usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team