Reseñas (31.329)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de noviembre de 2024

Sandy was awesome helping me with an email issue where my customers were receiving too many emails from various sources. She investigated thoroughly and explained to me what was going on and how to find the ideal solution for me! thanks Sandy.

The Goose Nest
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de diciembre de 2024

I was tearing my hair out with a product mapping issue. I was lucky enough to get Vivian on the live chat to help. She was extremely helpful and even more patient with my inexperience. It was an absolute pleasure being guided and taught by her. It's good that DSres has people that actually know what they're talking about.

Starry Spaceman
Australia
29 días usando la aplicación
DSers respondió 4 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 de noviembre de 2024

Wonderful customer service! Maria was super helpful—really appreciate your assistance. :)

iBeautyAcademy.ca | PMU, Numbing Cream & Beauty Products to Canada | USA | Australia | Austria | Denmark | UK | France | Germany | Ireland | Italy | Japan | Netherlands | New Zealand | Norway | Poland | Portugal | Spain | Sweden | Switzerland |Singapore..
Canadá
Más de 2 años usando la aplicación
DSers respondió 26 de noviembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de diciembre de 2024

recently had the pleasure of receiving assistance from Rita at the DSers team, and I couldn't be more satisfied with the support I received! Rita was incredibly helpful, knowledgeable, and patient throughout the entire process. She went above and beyond to ensure that all my questions were answered and that I fully understood the product mapping features. Her dedication to providing excellent customer service truly stood out. Thank you, Rita, for making my experience with DSers so positive and seamless!

Winter Sunshine Marketplace
Estados Unidos
3 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de noviembre de 2024

Every time I faced problems, the after-sales service helped resolve them. They are very professional.

Vlenda
Francia
Casi 2 años usando la aplicación
DSers respondió 7 de noviembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de diciembre de 2024

Luna from the Live Chat was friendly, helpful and responded quickly to try to help me with my problem. She answered with screenshots of what I needed to do, which was great.

coziecomfie
Australia
Alrededor de 2 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de noviembre de 2024

Great app. Super customer service. I would give more than 5 stars if I could.

Vaquero Outfit
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 20 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de diciembre de 2024

The service was excellent! It was all on point and it took less than 1 minute for Rfimp to reply and get straight onto working for my needs! Thanks a lot!!

Rad Room Finds
Australia
2 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de enero de 2025

the attendant Villanelle, was the best attendant of all, super attentive, thank you very much.

STOREGRAN
Estados Unidos
Más de 2 años usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de noviembre de 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily have help support. I talked to Chrissy and the agent was very helpful and was able to solved my issue.

InspireIR Shop
Canadá
Alrededor de 2 meses usando la aplicación
DSers respondió 18 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team