Reseñas (31.483)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de septiembre de 2024

I recently had a problem with completing an order. It was a weekend and late at night. Aliexpress said the order was in good standing, and Dsers said the order was canceled. Ivan was able to help me correct this issue quickly and efficiently. I highly recommend this app for all shopify store owners

Epic Gear Central
Estados Unidos
2 meses usando la aplicación
DSers respondió 9 de septiembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de octubre de 2024

Zina was very helpful and quick solver. Thanks!

noknom
México
9 días usando la aplicación
DSers respondió 22 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 de septiembre de 2024

Great support service from VIVIAN, I got very quick response and was helped by very friendly staff.

Neon Basket
Chequia
5 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de noviembre de 2024

Lydia was amazing and very supportive. Gave off a great first impression of this company and helped us tons with using this platform!! She’s a superstar!

Pulsepire
Estados Unidos
Alrededor de 2 horas usando la aplicación
DSers respondió 13 de noviembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de noviembre de 2024

how to use this, please help, thank you

I Love High Fashion
Canadá
Alrededor de 10 horas usando la aplicación
DSers respondió 4 de noviembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de septiembre de 2024

I'm loving this app! It's very easy to use and import products to your store. I highly recommend it.

Squeaky Pals
Alemania
Alrededor de 1 mes usando la aplicación
DSers respondió 7 de octubre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de noviembre de 2024

Super Service. Antwortet schnell und löst die Probleme schnell und zufriedenstellend.

Rhein Main Hundeshop
Alemania
2 meses usando la aplicación
DSers respondió 6 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de agosto de 2024

I had the privilege of being attended by Isak at Chat Dsers, was simply the best service I received in my life, I am very satisfied and grateful !!!!! Thank you Isak, people should learn from Cove how to perform excellent service!

Amigo Pescador
Brasil
Más de 1 año usando la aplicación
DSers respondió 13 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 de octubre de 2024

Zico from the DSers support team did an amazing job with navigating me through a few processes. I'm grateful for his time, patience, kindness and teaching skills.

KC Visuals LLC
Estados Unidos
11 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de septiembre de 2024

Thanks to Vivian for detailed help on how import works on DSers. I found out all the information I needed in a couple of minutes:)

Mix&Mug
Letonia
3 meses usando la aplicación
DSers respondió 5 de septiembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team