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Villanelle. Everything is great! Fast and efficient. Thank you!
I tried to set up my store several times. Thanks for your help. I am a newbie and you helped me fix the problem.
My problem was with importing goods from DSERS to Shopify.
The problem was that I had previously closed an unsuccessful attempt to set up the store
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
My specialist Sandy from DSers customer service was absolutely amazing, she was very patient, thorough, and super helpful. She sent screenshots in a timely manner and resolved my issue within minutes!! She's an asset to DSers, thanks so much!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excellent Service!
I was extremely satisfied with the support I received from the Dser team. They handled my request quickly and efficiently, resolving the issue with great professionalism. Communication was clear and courteous, and they provided all the necessary information to proceed without any hassle. I highly recommend their services to anyone looking for top-notch customer support. Thank you again!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a shipping and tracking issue and Rita helped me step by step and was very patient. Thanks so much to her for her help.
Hello!
Thank you for sharing your experience with us! We're so happy to hear that Rita was able to assist you with your shipping and tracking issue, and that she provided patient and step-by-step support. Our customer service team is always here to ensure you have the help you need!
If you have any other questions or need further assistance, don't hesitate to contact us again. We're always happy to help!
DSers Team
As a beginner, there were some things I didn't understand, and Lucy kindly answered them. thank you very much. I highly recommend that you respond carefully.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Whenever I need support, I am welcomed by the customer service team and they always resolve my issue.
Hello!
Thank you so much for your kind words and for taking the time to leave a review! We’re delighted to hear that our customer service team has been able to help you promptly and resolve any issues you've encountered.
If you ever need assistance again, feel free to reach out to us anytime. We're always here to support you!
DSers Team
Excellent service, problem solved, full attention from the attendant Rin, who never left the service desk.
Hello!
Thank you for your great feedback! We're glad to hear that Rin provided excellent service and stayed with you until your problem was fully resolved. Our team is always dedicated to giving the best support possible.
If you ever need help again, feel free to reach out!
DSers Team
the attendant Villanelle, was the best attendant of all, super attentive, thank you very much.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
i contacted dsers to learn how to fulfill the orders. and within a minuted i got reply from FIONA. Fiona is very nice and helpful. she teach me in a everything step by step. really appreciated. thank you Fiona.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
A huge thank you to Zoé for her exceptional support during my challenges with the 3 orders! She was super responsive, attentive, and a great help throughout the entire process. Thanks to her, I was able to resolve my issues quickly and with such a positive attitude. A customer service like hers truly makes all the difference. Thanks again Zoé, you're the best!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team